Business Process Automation Analyst at Pluxee in Madrid, Madrid, Spain

Business Process Automation Analyst Location: Madrid Permanent Regular Job Description: Pluxee is a global player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits. Powered by leading technology and more than 5,000 engaged team members, Pluxee acts as a trusted partner within a highly interconnected B2B2C ecosystem made up of more than 500,000 clients, 36 million consumers and 1.7 million merchants. Conducting its business as a trusted partner for more than 45 years, Pluxee is committed to creating a positive impact on all its stakeholders, from driving business to local communities, to supporting wellbeing at work for employees while protecting the planet. 🚀 Your next challenge We are looking for a Business Process Automation Analyst to join our Ops team and help us scale and optimize the way we work. The Operations team plays a key role in designing, improving, and automating the processes that define how the company operates. In this role, you will support ongoing automation projects, identify opportunities for improvement, and collaborate with different teams to make processes more efficient and scalable. This is a great opportunity for someone early in their career who is interested in automation, process improvement, and working closely with both business and technical teams. What you’ll be doing: Support the design and automation of operational processes Help identify inefficiencies and propose improvements Work with tools such as spreadsheets, APIs, and automation platforms Supporting the development, maintenance, and improvement of internal tools and automation scripts in SQL and Python Collaborate with different teams and clients to understand their workflows and needs Monitor and troubleshoot automated processes 🌟 You’re a match Education Requirements: Bachelor’s degree in Engineering, Business Administration, a STEAM discipline, or a related field. Work Experience Requirements: 0–2 years of experience in operations, automation, or a related field (internships included) You are: A creative thinker with a strong problem-solving mindset, constantly seeking smarter and more efficient ways to tackle challenges Highly autonomous and accountable, able to take ownership A fast learner, comfortable adapting quickly in a dynamic environment Detail-oriented, understanding that small things can have a big impact Driven to work in an environment where excellence is the standard, not the exception Requirements: Basic knowledge of programming and data tools such as SQL, Python, and/or low-code automation platforms (e.g., UiPath, Make, Zapier) Familiarity with APIs and data extraction, with interest in using them for automation or analytical purposes (hands-on experience is a plus) General understanding of data visualization tools such as Metabase, Looker, or similar Exposure to or interest in Artificial Intelligence tools and use cases (e.g., using AI for automation, data processing, or workflow optimization) Previous experience (internship or full-time) in consulting, operations, or a fast-paced startup environment is a plus Strong level of English, both written and spoken Nice to have Personal or academic projects related to automation, AI, data workflows, or process optimization Hands-on experience building scripts, bots, or tools that improve efficiency or solve real problems Competencies: Strong attention to detail (critical skill) Ability to solve complex and numerical problems Proactive and resourceful mindset Strong organizational and time-management skills Solid data analysis skills Clear and effective communication 🔎 To get this challenge: Video call or face to face with Recruiter/TA Hub Face to face with Operations Manager Face to face with Operations & Sales Director Videocall HRBP 🏅 Your team Operations Team 📍 Your location Madrid, Spain ☀️ Happy at work 1) A meaningful job: Be the change! Help us build the future of employee benefits by bringing to life sustainable and personalized experiences and contribute to make a real impact on millions of lives. Our business model delivers not just for individuals but their communities too, by supporting local businesses and economies. 2) A great culture: People matter – a lot! Be part of a multicultural team that moves as one in a fast paced and innovative environment. We respect and care authentically about our people, we embrace wellbeing and work-life balance, new ideas and we have a lot of fun! 3) An empowering environment: Be yourself! At Pluxee we proudly embrace diversity and value the uniqueness of our talents, fostering an inclusive work place where all abilities are celebrated, and equal learning and growing opportunities are a given.