Senior Product Manager, Payments at Playonsports in Remote

PlayOn is looking for a Senior Product Manager, Payments to own the payments delivery roadmap for one of the largest digital ticketing platforms in high school athletics. This role sits at the intersection of financial technology, school-facing product, and internal operations tooling. You'll own a broad and complex roadmap spanning financial reporting, payout operations, refunds and disputes, tax compliance, and the rollout of GoFan's Stripe Connect / PFaaS model — directly shaping how 10,000+ schools, districts, and state associations receive funds, reconcile revenue, and manage their financial relationships with GoFan. You'll partner closely with Engineering, Finance, Customer Success, and school-facing stakeholders to ship product that is accurate, compliant, and trusted. The work spans external customer experiences (bookkeepers, athletic directors, fans) and internal operations tooling (Finance, Accounting, Support) — both sides of the platform need to work flawlessly for payments to be trustworthy. Critically, we expect this PM to be AI-forward: using AI to accelerate spec writing, data analysis, and prototyping, and to process customer and support feedback at scale so that delivery moves faster from insight to ship. The Outcomes You'll Deliver Ship financial reporting that helps schools, districts, and internal teams close their books with confidence — settlement statements (SPE), event-level reporting, and the HQ Financial Performance dashboard Drive the delivery roadmap for GoFan's Stripe Connect / PFaaS rollout — onboarding flows, settlement service configuration, order service integration, and NetSuite reconciliation as schools migrate off legacy ACH Improve refund and dispute tooling for school operators and internal teams — reducing manual intervention and shortening resolution time Own the infrastructure behind pricing, tax, and payout accuracy — sales tax for ticketing, fee and rebate configuration (rate service), revenue share automation, and cash reconciliation Reduce Support and Finance ticket volume on reconciliation issues by improving the accuracy and traceability of payment data end-to-end