Senior NetSuite Consultant | FSM at Plative in Ottawa, Ontario, CA

As a Senior NetSuite Consultant at Plative, you will act as a Subject Matter Expert for our growing Field Service Management (FSM) and Manufacturing practice. This is a high-impact, client-facing role designed for a "Consultative Leader," someone who doesn't just apply configurations but actively challenges and advises clients on best practices in logistics and warehouse operations.

You will own the project lifecycle from discovery and design, to configuration and UAT. Leading complex FSM implementations and ensuring that complex business processes are translated into scalable NetSuite solutions.

Responsibilities:

• Lead client discovery sessions to map manufacturing and distribution business requirements to NetSuite best practice. Manage and deliver complex NetSuite implementation projects, including solution design and project management.
• Identify and communicate project limitations, shortcomings, and issues early on, working closely with senior consultants and architects to address and mitigate risks.
• Execute end-to-end configuration, including complex business logic, custom fields, and workflows.
• Act as a subject matter expert for manufacturing processes (e.g., Shop Floor, Control, BOM management), distribution workflows (e.g., Pick/Pack/Ship, Demand Planning).
• Act as a subject matter expert on NetSuite Field Service Management (FSM), designing automated preventive maintenance schedules, warranty tracking workflows, and smart dispatching boards.
• Guide clients on industry-leading practices for cost accounting, landed costs, preventive maintenance, WIP & Routing, Demand Planning and inventory valuation.
• Design and lead internal QA and guide client User Acceptance Testing (UAT) to validate system stability and data integrity.
• Delegate tasks to analysts and guide their development to ensure high-quality project deliverables.
• Proactively identify and mitigate project risks related to scope, budget, or technical constraints with the project management team. Raise design risks, constraints, and critical dependencies to senior consultants and architects, working together to address and mitigate issues.

Basic Qualifications:

• 5+ years of experience implementing NetSuite, specifically within the FSM processes
• Proven experience in Field Service Management (FSM) implementing Core Service Tasking, Dispatch Boards, Mobile Application orchestration (including Offline Data Sync), Preventive Maintenance (PM) scheduling, Asset Lifecycle Management, Van Stock/Truck Inventory optimization, and complex SLA & Warranty tracking configurations.
• Strong understanding of NetSuite core configuration, including complex business logic
• Knowledge of Waterfall/agile methodology.
• Strong communication and presentation skills, with the ability to effectively communicate with clients and team members.
• Ability to work independently and as part of a team.
• Proficient in spreadsheet-level data transformations.
• Familiarity with leading practices within the NetSuite ecosystem.

Desired Qualifications:

• Previous project management and solution design skills
• Certifications: NetSuite Certified ERP Consultant or SuiteFoundation certification is highly preferred.
• Deep expertise in Strong understanding of the Order to Cash, Procure to Pay, asset management and Item Management processes.
• Proven experience around Manufacturing on implementing Advanced Inventory, Work Orders & Assemblies, Advanced Manufacturing, Demand Planning, WIP & Routings, MRP, NetSuite WMS, Manufacturing Mobile,and complex Landed Cost configurations.
• Experience with Quality Management System (QMS) is a significant plus.
• Experience with NetSuite Ship Central or third-party shipping/WMS integrations common in distribution (e.g., RF-Smart, Highjump, Pacejet, ShipStation).
• Experience in Jira and Google Workspace

Working Environment

This role involves minimal travel with occasional presence at client sites. Most clients are located within the United States, though some operate globally. Consultants are expected to collaborate with clients during standard U.S. business hours.

How You’ll Embody Our Core Values At Plative, our core values shape how we work, collaborate, and grow. As part of the team, you will:

• Put People First: Build trusted relationships with clients and mentor teammates.
• Grow Together, Win Together: Share knowledge, celebrate wins, and elevate others.
• Bring Your Authentic Self to Work: Foster openness, empathy, and integrity in every interaction.
• Take the Path You’ll Be Proud Of: Deliver excellence, own outcomes, and learn from challenges.
• Push Boundaries, Blow Minds: Design creative, scalable solutions that drive real impact.

Compensation Compensation is competitive and benchmarked to the market. Exact ranges vary by region and will be discussed during the initial interview process.

AI Disclosure & Hiring Practices Plative uses AI-powered tools to support our recruitment process. However, AI tools never replace human judgment; all hiring decisions are made entirely by our Talent Team.

Plative Inc. is an equal opportunity employer. We welcome applicants of all backgrounds and do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected characteristic. We are also committed to fair employment practices regarding citizenship and immigration status.