Relocation & Employee Experience Specialist… at Plata Card · Colombia

We are looking for a Relocation & Employee Experience Specialist to join our People Partnership Team — a role focused on supporting employees throughout their relocation journey and creating a smooth and welcoming experience in our Colombian hub.

You will help employees and their families navigate relocation, support newcomers during their first months, and organize initiatives that help build a strong and connected local community.

Challenges that await you:

• Support employees throughout the end-to-end relocation process, including documentation, visas, travel, and other relocation-related steps
• Support employees and their families with practical relocation matters and help them settle into life in Colombia
• Coordinate relocation travel arrangements and ensure a smooth arrival experience
• Maintain and regularly update relocation guides, checklists, and other supporting materials
• Coordinate welcome sessions and onboarding activities for newcomers during their first days
• Organize the buddy program and pair newcomers with colleagues who can support them during their first weeks
• Conduct regular check-ins with relocated employees to gather feedback, identify gaps, and continuously improve the relocation and onboarding experience
• Organize social and community activities, including dinners, sports, hikes, day trips, and cultural events, to strengthen connections between international and Colombian employees
• Collaborate with internal teams and external providers to resolve relocation and employee experience–related requests

What makes you a great fit:

• Experience in HR, Relocation, People Operations, Community Management, Event Coordination, or another people-facing operational role
• Strong organizational skills and attention to detail
• Excellent communication and interpersonal skills with a service-oriented mindset
• Ability to coordinate multiple requests and processes simultaneously
• Proactive and hands-on approach with the ability to independently solve day-to-day issues
• Comfortable working with people from different cultures and backgrounds
• Ability to work in a fast-paced and changing environment
• B1 or higher English level for effective communication with an international team, and Russian language proficiency (spoken and written) for communication with Russian-speaking colleagues

Your bonus skills:

• Previous experience supporting employee relocation or immigration processes
• Experience organizing internal events or community initiatives
• Experience working in an international or fast-growing company
• Experience coordinating external vendors and service providers

Our ways of working:

• Innovative Spirit: A commitment to creativity and groundbreaking solutions
• Honest Feedback: valuing open, transparent communication
• Supportive Team: a strong, collaborative community
• Celebrating Achievements: recognizing our wins together
• High-Tech Environment: a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances

Our benefits:

• Relocation support to Colombia with assistance for the employee and their family
• Flexible work from one of our office
• Healthcare Coverage
• Education Budget: Language lessons, professional training and certifications
• Wellness Budget: Mental health and fitness activity reimbursements
• Vacation policy: 20 days of annual leave and paid sick leave