Instructional Design Team Lead at Plata Card in MX

We are looking for an Instructional Designer Team Lead for our Learning & Development Team — a role focused on solving business and performance challenges through learning rather than simply creating training content.

This role is ideal for someone who enjoys working in a corporate L&D environment, applying a product mindset, and making decisions even when data is incomplete.

Challenges that await you:

• Lead a team of 7 Instructional Designers, including hiring, development, mentoring, and performance management
• Design learning solutions that address real business and performance challenges rather than simply delivering training content
• Define learning objectives, expected behavioral changes, and measurable business outcomes for every initiative
• Design end-to-end learning experiences, including learning architecture, learning paths, practice activities, reinforcement, and transfer to the workplace
• Select the most effective learning format for each challenge, whether it's a course, simulation, checklist, case study, manager enablement, or an in-workflow intervention
• Create high-quality learning content that supports measurable performance improvement
• Formulate learning hypotheses, validate them through pilots and iterations, and continuously improve learning solutions based on data
• Apply both learning and business metrics to evaluate effectiveness and measure impact
• Design MVP learning solutions and pilot programs before scaling initiatives across the organization
• Partner with L&D Project Managers to analyze results, identify what worked, and iterate on future solutions
• Maintain and continuously improve the knowledge base, ensuring it remains a practical tool rather than a static repository
• Develop reusable learning frameworks and scalable design patterns instead of building every solution from scratch

What makes you a great fit:

• Proven experience in corporate or B2B Learning & Development is required
• Experience as an Senior Instructional Designer, Learning Experience Designer, Methodologist, or in a similar role
• Experience applying both learning and business metrics to evaluate training effectiveness
• Strong understanding of instructional design principles and adult learning methodologies
• Product mindset with the ability to start from business goals and desired outcomes rather than content creation
• Experience working with hypotheses, experimentation, validation, and iterative improvement
• Strong systems thinking and the ability to make decisions in situations with incomplete or ambiguous information
• Confidence to challenge training requests when learning is not the right solution and recommend a more effective approach
• C1 English level for effective communication with an international team

Your bonus skills:

• Experience working in both corporate Learning & Development and EdTech environments
• Experience supporting learning in fast-growing technology or product-driven companies
• Experience collaborating with cross-functional business stakeholders
• Understanding of how learning initiatives influence business performance and operational metrics
• Spanish language skills

Our ways of working:

• Innovative Spirit: A commitment to creativity and groundbreaking solutions
• Honest Feedback: valuing open, transparent communication
• Supportive Team: a strong, collaborative community
• Celebrating Achievements: recognizing our wins together
• High-Tech Environment: a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances

Our benefits:

• Relocation support to Mexico with assistance for the employee and their family
• Flexible work from our office or remote
• Healthcare Coverage
• Education Budget: Language lessons, professional training and certifications
• Wellness Budget: Mental health and fitness activity reimbursements
• Vacation policy: 20 days of annual leave and paid sick leave