Terminal Manager - Midland, NC at Plastic Express in Midland, NC

Company Overview Come join a winning Team! Since 1970 Plastic Express has met the bulk trucking, bulk terminal, packaging, and warehousing needs of the plastics industry. Our strategic locations, modern systems, and dedicated employees allow us to provide custom tailored logistical solutions to fulfill the most challenging needs of our customers. Plastic Express operates from 22 full-service facilities, more than 40 bulk terminals, and 52 railcar terminals offering more than 8,500 railcar spots across the country. We are located near 9 major ports in the U.S. and rely heavily on our rail infrastructure to handle imports /exports as well as regional distribution. At many of the Plastic Express sites, we also handle some non-plastic commodities, which include; paper rolls, steel, building materials and other dry bulk materials. Plastic Express owns and operates roughly 250 trucks, with approximately 250 trailers performing full bulk truck distribution business. Plastic Express is headquartered in Houston, TX and has over 600 employees nationwide. Our goal has always been to exceed our customer's expectations, and our can do-attitude is what differentiates us from the competition. Plastic Express employees have always been our key to success and total customer satisfaction. We are always looking for dependable & talented business professionals that will help us to grow and to continue our “Can Do” tradition. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Job Summary: The Terminal Manager oversees and directs dispatch functions, equipment maintenance, drivers, billing, auditing, and local rail terminal operations.  Additionally, this individual initiates, coordinates and enforces operational policies and procedures while placing the utmost importance on compliance with all safety rules, regulations, and policies at the terminal. Will collaborate with the Director of Environmental Health and Safety (EHS) and divisional leadership to achieve and maintain a high safety performance for the terminal. Responsible for the terminal’s performance in meeting the company’s stated goal of Zero Recordable Injuries.  The Terminal Manager is responsible for operating the terminal within the budgetary planning constraints as defined within the Monthly Operating Plan (MOP). A focus on P&L execution, with a goal of 25% in Net Income, will be a point of emphasis.  This role will provide leadership for the terminal staff, to include providing good order and discipline in alignment with the company’s morale, culture and goals.  This individual will organize and manage the staff to ensure that work is satisfactorily executed in accordance with organizational requirements. The Terminal Manager will direct and document investigations to verify and resolve customer complaints; will serve as the main contact for all workers assigned to the terminal; and will ensure that all terminal staff are properly trained in all safety and operations functions for the site. Essential Functions/Duties: DOT Safety Compliance • Responsible for ensuring drivers & company assets stay in compliance with DOT, FMCSA, and FRA regulations. • Conduct investigations, in cooperation with the Director of EHS and divisional leadership on any work related injuries, accidents or incidents that occur at the site. • Assist the Compliance Department in providing required documents for drivers’ DQ file, housed in TenStreet, along with properly and expeditiously notifying drivers of scheduled and random drug & alcohol testing.  • Ensure EHS compliance of all drivers is maintained. • Daily audit of driver hours of service to ensure continuous compliance. • Monitor GeoTab & Netradyne reports daily to weekly; filter Netradyne events. Coach & encourage drivers through Netadyne use daily/weekly/monthly.  Immediately address any events requiring coaching or discipline. • Facilitate quarterly safety meetings with all drivers, including any make-up meetings, as needed. • Ensure the Drug & Alcohol program is properly adhered to and administered for all terminal personnel. Driver Management • Maintain daily rapport with drivers. Provide positive leadership to staff, through the administration of company policies and programs, including disciplinary policies. • Recruit, hire, train and, when required, terminate drivers and terminal personnel. • Monitor and approve driver pay through PLXP E-Pay portal. • Ensure documented compliance with the Terminal Driver Pay System. • Approve and make accessorial driver pay entries into the system. • Administer and maintain driver expense reimbursement program for the terminal. • Provide data required to VP/AVP & Safety that impacts incentive pay programs. • Ensure driver qualification files/documents are collected and maintained in accordance with company standards. • Ensure all required performance evaluations are performed on all terminal employees. • Monitor and ensure Driver Logs are maintained and in compliance with federal mandated standards. • Maintain driver supplies and forms including driver Personal Protective Equipment (PPE). • Inspect drivers’ assigned equipment to insure company standards are being met. Dispatch • Prepare and/or approve daily dispatch; ensure drivers are being routed in an efficient and productive manner to include consideration for product compatibility and wash requirements in regard to Plastic Express procedures. • Interface with PLXP Customer Service Representatives (CSRs) to ensure the customer requests are being met. • Communicate items that will effect delivery performance. • Serve as dispatcher and rail supervisor as needed. Maintenance • Responsible for mechanic and wash crew supervision, when applicable. • Ensure that all washout inspections of trailers are completed and regular services are being performed in a timely manner, to include parts inventory. • Ensure that all outside maintenance is being performed in a timely fashion, and as directed by the Velocity Maintenance Director, including the tractor & trailers’ 90-day service intervals. • Responsible for payroll and documented training for wash crew & mechanics. • Overall equipment maintenance to include: • Manage all equipment; communicate with AVP & Velocity Maintenance Director to resolve any issues • Oversee company wash, wax, and polish program to comply with Plastic Express standards • Upload maintenance records to [email protected]. • Communicate with tire vendors, and truck and trailer vendors for service. Rail Terminal • Oversee the rail terminal activities and personnel; maintain timely and accurate inventory management. • Collect, maintain and/or ship railcar samples as requested by customer. • Ensure driver hook-up to railcars & tanks are being verified using PX Drive, prior to driver’s loading or pulling a tank. • Order and maintain supplies and equipment utilized in the course of normal business at the rail yard. • Make arrangements for any rail yard maintenance. • Ensure terminals and office housekeeping standards are being met. • Act as a liaison between Plastic Express and local railroad contacts. • Ensure Plastic Express owned scales are in good working order, properly calibrated, and in compliance with all state & local requirements/licenses. Sample and Seal Program • Oversee sample retention and driver seal records for terminal compliance. • Order and maintain sample bag & railcar seals inventory from vendors. Financial Responsibility • Work with billing department to ensure accessorial charges are included in billing when necessary. • Review terminal’s Income Statement with AVP & VP monthly • Monitor Cost Center entries on P&L to insure accounting accuracy. • Communicate and work with AVP, VP, divisional leadership and accounting to correct/maintain an accurate P&L. • Recommend capital expenditures of new equipment or property to AVP or VP, in order to increase effectiveness and/or efficiencies in regards to the services/operations of the site. Qualifications:  Required Education and Experience • High school diploma or equivalent • Class A Commercial Driver’s License (CDL) • Experience driving combination vehicles • Two (2) years management experience (preferably in a trucking environment) Preferred Education and Experience    • Bachelors’ Degree or greater • Five (5) years or more general management experience in a trucking environment Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. • Regularly required to talk or hear; frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The job requires long periods of standing while teaching a class. • Must be able to perform physical labor such as, routinely lifting up to 55 pounds, moving up to 250 pounds with proper tool(s), climbing ladders, operate control panels, and working with hand tools. • Must possess vision abilities to include close visual confirmation of finely printed documents and have distance vision to safely and correctly identify objects and or markings. Must have peripheral vision, depth perception and the ability to focus on subjects or objects at any safe working distance. Licenses/Certificates: • Current and valid state-issued driver’s license (with clean DMV record) • Current and valid Class “A” CDL • Current and valid passport • Current Department of Transportation (DOT) medical qualification certificate Skills:    • * * Proven leadership skills – able to influence and motivate others to quickly achieve results • Ability to work independently and as part of team • Ability to recognize onsite risk factors and take appropriate action with firmness and tact • Detailed oriented with a tenacious focus on results • Excellent oral and written communication skills • Excellent presentation skills, with the ability to effectively present to a broad array of employees and decision makers; ability to effectively present complex topics in a concise manner • Good interpersonal and management skills • Demonstrated proficiency with Microsoft Office products at the following levels: • Word, Excel, Outlook: Intermediate level of skill • PowerPoint: Basic level of skill • Excellent business acumen • Understanding, persuasive and decisive when dealing with others both internal and external to the organization • Relationship development and management • Ability to organize broad groups to meet objectives and deadlines Supervisory Responsibility:  This position has significant supervisory responsibilities.  Will supervise: drivers assigned to the terminal, wash crew, rail terminal employees, dispatchers, and mechanics. Work Environment:  Expected to operate in a professional office environment as well as routinely operating in the warehouse and rail yards.  Will be required to service customer’s deliveries potentially including the driving of semi-trucks, and loading and offloading trailers. Will routinely use standard office equipment such as computers, phones, printers, and scanners. May be required to use hand tools and work on or under trucks and trailers. Position Type/Expected Hours of Work: This is a full-time position. Typical office hours are Monday through Friday, 7:00 a.m. to 5 p.m.  Some weekend work will be required. Must be available any time terminal deliveries are taking place. Travel: Some travel will be required – approximately 10-20%. Benefits and Perks: • Family health benefit packages - after 90 days • Vacation pay - after 90 days • Holiday pay - after 90 days • Company matching 401k retirement program - after 90 days Duties and responsibilities may be added, deleted and/or changed at any time at the discretion of management. In line with Plastic Express’ Environmental Promise, the hired individual is expected to enthusiastically support all facets of Operation Clean Sweep; specifically, making a conscious effort to prevent pellet, flake and powder loss into the environment and ensure any spills are swiftly and effectively cleaned up.   If you have an interest in working at Plastic Express, please forward your resume including a brief work history.