Support Coordinator at Plan Partners in Melbourne, Victoria, AU

Making a difference isn’t just our purpose, it’s what motivates our people every day. For us, work is not about ticking a box. It’s about knowing that it matters. We make a meaningful difference every day by making it easier for our customers to focus on what matters in their lives.

Together, it’s possible - Plan Partners are one of Australia's leading NDIS plan management and support coordination providers, with a mission to partner with NDIS participants and their communities to champion possibility and an equal society where everyone can achieve their goals.

As a Support Coordinator you will share in our values such as Customer Always and Everyone Matters, providing our participants with ready access to supports so that they can live independently and achieve their goals.

We will set you up for success with specialised training, regular coaching sessions, and an experienced team who will support you along the way.

This is a 12-months term August 2026 until August 2027.

At MMS clear expectations help our people Be the Difference. Your key responsibilities in this role will include:

• Ability to be flexible as there is no typical day in the life of a Support Coordinator,
• Able to assist with the setting up of service agreements, preparing plan reviews, conducting risk assessments,
• Attend care team meetings and critically, providing support should issues arise.
• Work autonomously as you will have the freedom to plan your day, with a focus of providing support to your customers.

To be considered for this role you will possess the following

• The passion to work in the Disability sector
• Flexible working arrangements
• The desire to develop your career with us as we continue to grow
• Proven experience in Portfolio and Stakeholder Management
• Sound knowledge of Microsoft Office applications.
• Some understanding of the NDIS and associated legislation would be advantageous

Essential:

• Hold current NDIS (National Disability Insurance Scheme) Check and WWCC (Working with Children Check) or ability to obtain these 2 checks

What we can offer you:

· Strong culture and the support of a values-based recognition program

· Novated leasing benefits and discounts

· 12 weeks paid parental leave

· Comprehensive learning and development opportunities to support your career growth

· Sonder digital wellbeing platform, providing personalised support 24/7, plus annual flu vaccinations

· Default Income Protection Insurance reimbursed for members of the MMS Default Super Fund

· Exempt Employee Share Plan

· Volunteer leave & Career break

· MMS Rewards program

Embracing our value of Everyone Matters we hold a collective commitment to foster an environment where all differences are valued and respected.

· We encourage individuals from all backgrounds including Aboriginal and Torres Strait Islander peoples, those caring for someone or living with a disability, LGBTQIA+ and culturally diverse applicants to apply.

· We value the skills and attributes veterans can bring to our organisation.

· We embrace hybrid working and welcome conversations about flexibility.

Please note all successful candidates will undergo background checks (including criminal history and ASIC checks) and an NDIS Workers Screening Check if appropriate. All information provided will be treated confidentially.

We acknowledge Aboriginal and Torres Strait Islander people as the Traditional Custodians of the lands where we live, learn and work.

If you identify as a person living with disability and require adjustments to our recruitment process, please contact us at mmsgrouprecruitment@mmsg.com.au