New Business Associate - Inbound at Plaid in San Francisco, CA

Summary: Plaid is a company dedicated to empowering the transformation of financial interactions by building essential tools for developers. As a New Business Associate, you will manage inbound leads and serve as the primary point of contact for new customers, working closely with various teams to drive revenue acquisition goals. Responsibilities: - Manage inbound leads and own outreach to new companies, serving as the primary point of contact for new customers - Help new developers get started with Plaid and answer questions about our products - Identify the most promising developers and verticals to help us grow - Work with our product and engineering teams to integrate customer and product feedback - Collaborate closely with growth marketing to provide feedback and strategize on new content campaigns Required Qualifications: - Exceptional communication and interpersonal skills - Interest in financial services and technical products, a desire to get more technical and the ability to learn the ins and outs of Plaid's APIs - Strong problem-solving abilities and a customer-centric mindset - A positive attitude, resilience, and a passion for continuous learning - Excellent time-management skills, can prioritize tasks appropriately, and work to streamline processes - Strong problem-solving abilities and a customer-centric mindset Required Skills: Financial services knowledge, Technical product knowledge, API knowledge, Customer-centric mindset, Resilience