UX Research & Data Insights Intern at Pitney Bowes in Shelton, CT

Summary: Pitney Bowes is a company dedicated to client success and innovation. They are offering an internship that provides students with a meaningful work experience in UX Research & Data Insights, where interns will conduct user research to inform product development and support business solutions. Responsibilities: - Coordinating, implementing, and communicating user research to inform product development - Working closely with UX and other teams to build an understanding of users and their workflows - Using a mix of qualitative and quantitative research methods and approaches (e.g., contextual interviews, task analysis, usability testing, surveys, analytics-based learning) - Testing, validating, and monitoring features and new products - Learning and using analytics and research tools to find patterns, define meaningful metrics, and connect findings back to user workflows - Synthesizing findings into reports with clear insights, themes, and recommendations Required Qualifications: - Actively pursuing a degree in Human Computer Interaction, Human Factors, Psychology, Data Science, or a related field - Solid understanding of UX research basics and human behavior - Strong communication, adaptability, and ability to collaborate across teams Required Skills: UX research, Human Computer Interaction Important Skills: Data Science, Qualitative research methods Benefits: Comprehensive benefits globally (PB Live Well)