If you are looking for meaningful work where your expertise directly supports integrity, accountability, and positive community impact — Pioneer Human Services wants to hear from you.

We are currently seeking a Compliance Program Manager to join our Behavioral Health & Transition Services team. This is an exciting opportunity for a detail-oriented professional who thrives in regulatory operations, records management, and organizational compliance while contributing to a mission-driven nonprofit organization transforming lives across Washington State.

Why Join Pioneer Human Services?
We empower justice-involved individuals to overcome adversity and reach their full potential.

For over 60 years, we have proudly serviced our clients with professionalism and empathy. We are a nationally recognized non-profit with 35+ locations across Washington state that provided a chance for change to over 9,500 individuals in 2024.

What We Offer

At Pioneer, our employees are important. That’s why we offer a Total Rewards package that includes compensation and benefits to support employees' health, security, and balance.

Compensation & Benefits

Competitive Pay

New hires for this position typically start between $73,448.80 and $97,931.73 Annually, depending on experience, qualifications, competencies, internal equity, and market conditions. Full pay range provided in support of pay transparency.

Comprehensive Benefits Package

• Medical
• Dental
• Vision
• Flexible Spending Accounts
• Life Insurance
• AD&D Coverage
• Disability Insurance
• Tuition Assistance
• Retirement Plan with Employer Contributions & Match
• Employee Recognition Programs
• Public Transportation Discounts
• Employee Assistance Program (EAP)

Join Pioneer and be part of a team that values and invests in you.

What you'll do
As the Compliance Program Manager, you will oversee critical operational components of the organization’s compliance infrastructure, with primary responsibility for policy administration and medical records archiving and processing. You’ll help ensure that documentation systems, retention processes, and compliance controls meet all federal, state, and contractual requirements.

Key Responsibilities

• Manage the organization’s centralized policy management system
• Coordinate policy review schedules and approval workflows
• Track revisions, implementation dates, and acknowledgements
• Prepare documentation for audits and accreditation reviews
• Oversee secure storage, archiving, retention, and destruction of records
• Support compliance operations, reporting, and committee coordination
• Participate in monitoring activities and documentation reviews

What you'll bring (required qualifications):

Associate degree in Healthcare Administration, Public Health, Business Administration, Criminal Justice, Behavioral Health, or related field
• Minimum three (3) years of relevant compliance, healthcare administration, records management, or regulatory experience
• Strong organizational skills and attention to detail
• Excellent communication and documentation abilities
• Proficiency in Microsoft Office Suite and electronic records systems

Preferably you'll bring (preferred/desirable qualifications):

Bachelor’s or Master’s degree in a related field
• Experience in behavioral health, correctional, or residential reentry settings
• Experience supporting audits or accreditation reviews

Ready to make an impact? Join Pioneer Human Services and help create pathways for change, hope, and opportunity.

EEO

Pioneer human services is an equal opportunity employer of minorities/women/individuals with disabilities/protected veterans and does not unlawfully discriminate under federal, state, or local laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, or protected veteran status.  EEOC is the Law/EEO Policy Statement

Pioneer Human Services is a Drug-Free Company

Pioneer Human Services is a drug free company. Pioneer’s existing drug-free workplace policy prohibits the use of marijuana, including medical marijuana, and complies with Washington law. As such, this position is subject to drug testing during employment, to include testing for marijuana