If you are looking for employment with a purpose where you can help improve the daily lives of the members of your community, then consider a career with Pioneer Human Services!

We are currently looking for a Clinical Mental Health Supervisor with a passion for human services. This is an exciting opportunity to be involved with an organization focused on a transformative path towards social change, creating pathways for rehabilitation, reintegration, and redemption.

Who we are – Our Mission
We empower justice-involved individuals to overcome adversity and reach their full potential.

For over 60 years, we have proudly serviced our clients with professionalism and empathy. We are a nationally recognized non-profit with 35+ locations across Washington state that provided a chance for change to over 9,500 individuals in 2024.

What We Offer

At Pioneer, our employees are our most valuable asset. That’s why we’re proud to offer a comprehensive Total Rewards package designed to support your health, security, and work-life balance.

Compensation:

New hires for this position typically start between $42.27 and $56.36 hourly, depending on factors such as work location, experience, qualifications, skills, competencies, internal equity, and market conditions. While the full pay range is provided to support pay transparency, individual compensation will vary within the range based on these factors.

Benefits:

Eligible after 30 days of full-time employment (minimum of 30 hours/week):

• Medical
• Flexible spending
• Dental
• Vision

Additional coverage after 60 days:

• Life
• AD&D
• Disability

Other benefits:

• Dependent Daycare Flexible Spending
• Tuition assistance (100% for bachelor's, 50% for graduate programs)
• Retirement plan (3.5% annual compensation contribution, plus 3.5% match for 6% individual contribution)
• Employee recognition programs
• Public transportation discount
• Employee assistance program (EAP)

Join Pioneer and be part of a team that values and invests in you.

WHAT YOU'LL DO

The Clinical MH Supervisor is responsible for the overall management, program integrity, planning, coordination, program auditing, clinical management, customer relations and other administrative functions at identified locations. This position provides Clinical Supervision to Behavioral Health Clinicians, Peer Support Specialists, and other Mental Health services staff. WAC 388-877-0200 defines "Clinical supervision" as regular and periodic activities performed by an appropriate level of professional for clinical staff. Clinical supervision includes review of assessment, diagnostic formulation, treatment planning, progress toward continuation of services, authorization of care, and the direct observation of the delivery of clinical care. This position supports the Residential Services Division of Pioneer Human Services by ensuring the provision of quality and cost-effective behavioral health services.

This position supervises employees and provides clinical supervision.

• Independent Mental Health license (LMFT, LICSW, LMHC)

PRIMARY/ESSENTIAL DUTIES AND RESPONSIBILITIES:

Program Oversight and Service Delivery

• Conducts and approves Admission/Discharges.
• Oversees the assessment of the appropriateness of all clients in program.
• Supervises the intake assessment process.
• Supervises all discharge and continuing care planning procedures.
• Provides direct treatment services to clients in accordance with WAC regulations, accreditation, and or contracting entities.
• Oversees the design and provision of all educational, therapeutic, and case management services.
• Monitors treatment and continuing care-planning system.
• Supervises and monitors the delivery of services by contract agencies.

Resource Deployment and Development

• Implements personnel management processes pertaining to recruitment, selection, orientation, training, supervision and evaluation of program staff, volunteers, and student interns.
• Ensures that Clinical staff meet and maintain credentialing requirements and assists in the review of clinical privileges in conformance with any clinical privileging procedures.
• Assists with the negotiation of purchase of service contracts, as directed.
• Orients consultants under contract to program as directed.
• Promotes and models teamwork and collaboration.

Financial Management

• Supports budget activities under the leadership of the MHCSF Director

Quality Assurance

• Develops, implements, and maintains Quality Assurance standards and practices including quality assurance tracking systems for unit performance measures.
• Develops and maintains quality of care consistent with or exceeding standards set by State of Washington regulations, and any other accrediting and/or contracting bodies.
• Provides clinical supervision in accordance with WAC regulations, accreditation and/or contracting entities.
• Works in collaboration with program leadership and PHS Quality Improvements and Risk Management (QIRM) Department to develop program policies and procedures.
• Establishes and/or modifies policies and procedures that maximize the safety and welfare of the clients, staff, and visitors to each program.

Staff Training and Public Information and Education

• Provides orientation and training for staff and interns, as needed.
• Provides information presentations to enhance program image and further integrate the program within the community-at-large.
• Provides consultation and educational presentations on behalf of the agency and program and engages in other activities that contribute to the field of outpatient treatment.
• Engages in clear, consistent, and professional communication with all residents, program staff, service providers and community members.
• Chairs interdisciplinary team meetings.
• Attends administrative staff meetings.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of electronic records management
• Ability to de-escalate situations.
• Ability to follow confidentiality rules and agency policies and procedures.
• Willingness to work with residents who have both substance use and mental health disorders; ability to show compassion and professionalism with residents who may be angry, depressed, distraught, frustrated, suicidal, and/or under the influence of drugs and/or alcohol.
• Willingness to work with individuals who have criminal histories and/or identified criminogenic risk factors.
• High level of written/verbal communication, customer services skills, efficiency with independent task management and ability to show attention to detail.
• Demonstrated ability to provide positive, enthusiastic, and motivational counseling and evidence-based practice intervention.
• Duties require the use of standard office furniture and equipment (i.e., desk, filing cabinet, laptop computer, printer, telephone, cellular phone, fax machine, copy machine, etc.)
• Proficiency in Microsoft Office Suite, Outlook, and Internet browser navigation

QUALIFICATIONS:

REQUIRED

• Master’s Degree from an accredited college or university in the human services, health care, social work, or substance use disorder field.

• At least two years acceptable supervisory and/or relevant experience in the human services, health care, mental health or substance use disorder field.
• Experience with individuals with multiple co-morbid conditions and related disciplines.
• Formal training in management/program administration and clinical supervision.
• Experience in program development and state licensing, including continuing education in management, mental health crisis stabilization services, and substance use disorder treatment.

Licensure for Mental Health Supervisor:

• Qualified to be MHP under WAC 388-865
• Independent Mental Health license (LMFT, LICSW, LMHC)

PREFERRED/DESIRABLE

• Meets qualifications to be an Approved Supervisor per WAC 246-809-234

EEO

Pioneer human services is an equal opportunity employer of minorities/women/individuals with disabilities/protected veterans and does not unlawfully discriminate under federal, state, or local laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, or protected veteran status. EEOC is the Law/EEO Policy Statement

Pioneer Human Services is a Drug-Free Company

Pioneer Human Services is a drug free company. This position has been deemed safety sensitive under RCW 49.44.240(3) and is subject to both pre-employment drug testing and drug testing during employment, to include testing for marijuana.