Clinical Operations Coordinator at Pinehurst… · Pinehurst

CLINICAL OPERATIONS COORDINATOR Regular Full-Time · Location: Pinehurst, NC, US / Sanford, NC, US   Pinehurst Medical Clinic (PMC) PMC is a recognized healthcare provider in the communities of Moore County, Lee County, Cumberland County, Chatham County, and the surrounding six counties. Locally owned and managed, PMC offers a broad range of primary and specialty care services to the communities we serve. The physicians and healthcare team of professionals at PMC share a commitment to patient-centered care that is physician-led and utilizes the latest advances in medical technology. This combination of leading-edge medicine and deep compassion for the people we serve has been a hallmark of PMC since 1952.     PMC consists of over 130 providers, approximately 750 employees, and 16 locations.  What we can offer PMC is proud to support the total health and well-being of our team members so they can thrive personally and professionally.  That’s why, as part of the PMC team, you’ll have a package of benefits that covers your health, well-being, family, and future.  For more information regarding our benefits click here Benefits Information What will you do as a PMC Clinical Operations Coordinator The Clinical Operations Coordinator is responsible for coordinating clinical operations, regulatory compliance, accreditation readiness, equipment oversight, and quality assurance activities across the Pulmonary, Sleep Medicine, Sleep Lab, and Respiratory Therapy departments. This position serves as a central resource for maintaining clinical standards, supporting providers and staff, ensuring departmental readiness, and promoting operational consistency across multiple locations. The Clinical Operations Coordinator focuses on the coordination and oversight of clinical processes, equipment, supplies, accreditation requirements, and compliance activities. This role does not have direct supervisory responsibility for personnel but works collaboratively with leadership, providers, and staff to ensure clinical operations remain compliant, organized, and inspection ready.   A day in the life of a PMC Clinical Operations Coordinator may include: Accreditation & Regulatory Compliance • Coordinate ongoing accreditation readiness activities for Sleep Medicine and Respiratory Therapy services.  • Maintain accreditation documentation, evidence files, and compliance records.  • Assist with preparation for regulatory surveys, inspections, and accreditation reviews.  • Monitor compliance with departmental policies, procedures, and regulatory requirements.  • Track and coordinate completion of required competencies, certifications, and assigned education modules.  Clinical Readiness & Environment of Care • Maintain continuous inspection readiness throughout all clinical areas.  • Coordinate routine audits of clinical spaces, equipment, supplies, and documentation.  • Oversee crash cart/code cart compliance, documentation, and inventory requirements.  • Monitor medication, supply, and equipment expiration dates.  • Coordinate refrigerator temperature monitoring, water quality checks, and required environmental logs.  • Ensure required clinical checklists, logs, and documentation are completed accurately and timely.  • Follow up on identified deficiencies and coordinate corrective actions.  Policies, Procedures & Process Improvement • Maintain departmental policies, procedures, protocols, and clinical workflows.  • Coordinate policy reviews and updates to ensure regulatory compliance and operational efficiency.  • Identify workflow gaps and opportunities for standardization across locations.  • Assist with development and implementation of new clinical processes and operational improvements.  • Promote consistency of clinical practices and documentation standards.  Equipment & Vendor Coordination • Serve as departmental liaison for clinical equipment vendors and service providers.  • Coordinate maintenance, repairs, troubleshooting, and service requests for clinical equipment.  • Monitor equipment performance and communicate operational concerns to leadership.  • Assist with implementation of new equipment and technology.  Quality Assurance & Auditing • Conduct routine chart audits and quality reviews.  • Monitor compliance with established clinical workflows and documentation requirements.  • Assist with quality improvement initiatives and performance monitoring.  • Track audit findings and coordinate follow-up activities.  Clinical Supply Management • Coordinate ordering and inventory management of clinical supplies.  • Monitor stock levels and assist with supply standardization across locations.  • Ensure appropriate storage, organization, and rotation of supplies.  • Maintain compliance with inventory and expiration date requirements.  • Responsible for inventory management of clinical supplies Provider & Department Support • Serve as a resource for providers and staff regarding clinical processes, workflows, and operational concerns.  • Assist in investigating clinical workflow issues and coordinating solutions.  • Support implementation of provider requests related to clinical operations, reporting, equipment, and workflow improvements.  • Collaborate with department leadership to ensure efficient and compliant clinical operations.  • Utilizes EMR to maintain patient medical records. • Serves as a subject matter expert for the EMR. • Responsible for completing new hire checklist  • Responsible for ensuring all staff have completed their HealthStream  • Works directly with PM to communicate training issues, staffing issues, and work culture activities. • Actively participates in team meeting agenda preparation. • Provides shadowing feedback during the interview process. • Performs other duties as assigned.   Required Qualifications • Minimum of 3-5 years of healthcare experience in a clinical, respiratory, sleep medicine, quality, compliance, or healthcare operations setting.  • Knowledge of healthcare compliance standards and regulatory requirements..  • Current BLS/ACLS Certifications   Shift: Day Shift (Monday through Friday) no weekends or holidays Pay Type: Hourly (Non-Exempt)   The Pinehurst Medical Clinic is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations and provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.