Logistics Operations Specialist - San Francisco, CA at Picnic · San…

Summary: Picnic is a company focused on reinventing the lunch experience for employees by partnering with local restaurants. The Logistics Operations Specialist will support the operations organization by ensuring data accuracy, managing customer needs, and training the operations team on system usage. Responsibilities: - Support operations organization by ensuring operational data is correct, and users are set up correctly to use the operating systems - Run quality assurance and data audit activities to ensure data is accurate and updated - Manage process-based customer needs on behalf of the operations team, such as payments, alcohol applications, tobacco licenses, health permits, etc, liaising with external counsel as required - Train the operations team on the use of systems, acting as the key interface with the team via phone and email support in a professional and efficient manner - Support other activities within Business Operations as required Required Qualifications: - Ability to think strategically and act tactically; you enjoy rolling up your sleeves and making things happen - Excellent communication and project management skills - Entrepreneurial, resourceful, and comfortable with ambiguity - Passion for food, startups, or improving the future of office-based culture Required Skills: Tactical Execution, Entrepreneurial Mindset, Resourcefulness, Comfort with Ambiguity, Project Management, Strategic Thinking Benefits: Medical, dental, and vision insurance (multiple plans, incl. HSA options), Company-paid life and disability insurance (short- and long-term), Voluntary insurance: accident, critical illness, hospital indemnity, Optional supplemental life insurance for self, spouse, and children, Pet insurance discount (Fetch), 401(k), Health Savings Account (HSA), Flexible Spending Accounts (Healthcare, Dependent Care, Commuter), Time Off policies, Paid Vacation Time (1h for every 26h worked), 8 paid holidays per year, Paid sick time, Paid Bereavement leave, Paid Parental Leave.