External / Internal Interface
(Enlist external agencies/authorities that you are required to deal with while discharging your duty) |
- Internal senior leadership
teams of various functions like Centre Directors, Project Heads, HODs etc� - Vendors / External
Consultants
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Minimum Qualification
(i.e education, training etc.) |
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| Minimum Experience |
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Special Skills/Attributes
(required for performing the job effectively) |
- Good Analytical skills
- Operations Review and
Analysis - Information processing -
gathering and organizing complex information from several sources - Business Communication
- Knowledge of budgeting,
costing and reporting - Good knowledge of Excel
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Overall Purpose/Objective
Of the job |
Support the COO Malls by facilitating the business decision making process through effective data collection, analysis and generation of solutions for various business issues; review status reports and trackers to capture key highlights to keep the COO Malls updated for necessary actions. |
Key Responsibilities
(List major responsibilities, that you have, to achieve the key objectives) |
- Review detailed MIS on business plans prepared by functions and
projects and prepare summary MIS to highlight any deviations from pre-defined targets. - Attending Meetings with COO-Malls to understand the status / progress
and critical aspects of the of the project and to keep track of such meetings and the progress on the minutes - Coordinate with all Center Heads to receive periodic information on
the status of all Malls in the prescribed formats and submit detailed MIS report in timely manner. - Prepare detailed spreadsheets and presentation material for top
management meetings - Putting together an agenda for meetings and
sharing with all prior. Writing minutes of the meetings and circulating to all concerned. - Communicating with team members on COO�s
behalf from time to time as needed.
- Mall Reviews:
- Studying the monthly MISs and bringing key highlights or red
flag issues to my attention. - Monthly Expense and Income analysis of all malls and preparing
management read summaries and financial statements - Preparing key agenda to be discussed with each mall in the
quarterly review. Minutes thereafter. - Studying analysing the audit reports of all malls.
- Co-ordination with Corporate teams on day to day matters:
Legal, Leasing, Marketing, HR
Responding to all emails or bringing to COO- Malls attention any pending emails
- Updating corporate presentations / mall presentations
and mall images folder for ready reference in my retailer / investor meetings - Helping with preparing the scope and
studying the reports thereafter: - Customer Satisfaction at malls
- Mystery Customer study at malls
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