Intern-Customer Service-Nashville, TN-Summer… at Philips · Nashville

Summary: Philips is a health technology company dedicated to improving healthcare access for everyone. They are seeking an intern to gain hands-on experience in customer service, focusing on analyzing and resolving complex customer issues related to billing and revenue recognition. Responsibilities: - Analyzes and resolves complex customer issues that may impact revenue recognition, billing accuracy, or service charges - Analyzes financial transactions, corrects records, adjusts errors, and verifies accurate documentation related to invoices, service orders, credits, and billing requests - Reviews, validates, and reconciles service orders, billing details, and customer requests prior to processing - Ensures complete and accurate documentation of all customer interactions, including financial adjustments, approvals, and audit-relevant details - Works within established service, financial, and compliance guidelines while maintaining financial integrity Required Qualifications: - Currently pursuing an undergraduate (BS) degree - Pursuing a bachelor's degree in Business, Finance, Communications, Marketing, or a related field - Passion for customer experience, operational excellence and continuous development - Ability to work efficiently and accurately under tight deadlines - Must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation Required Skills: Customer experience, Financial analysis Important Skills: Operational excellence Internship Start Date: Start in 2026 Summer