Surgery Scheduler | Full-Time, Day Shift at Phelps Health in Rolla, MO

Phelps Health is a 2000-employee-strong hospital and healthcare system serving the heart of small-town Missouri.

No matter where you start with us, we’re committed to taking our team to the top. If you’re ready for the challenge of providing life-saving care or supporting those who do, read on to find your fit in the Phelps Health family.

General Summary

The General Surgery Surgery Scheduler provides essential support to the General Surgery Clinic by coordinating surgical cases, managing department communications, and preparing patient charges.

Essential Duties and Responsibilities

• Schedules Surgical Procedures: Accurately schedules procedures, ensuring correct date, time, surgeon, procedure, anesthesia, and pre-operative interviews.
• Provides Scheduling Instructions: Courteously and accurately provides scheduling instructions to physicians' office personnel.
• Optimizes Surgical Schedule: Schedules an appropriate number of surgical cases per day and correctly assigns procedures to designated operating rooms.
• Demonstrates Professionalism: Meets commitments, works independently, accepts accountability, adapts to change, maintains focus under pressure, and adheres to attendance and punctuality standards.
• Manages Communications: Screens and prioritizes incoming calls, directing them to the most appropriate party.
• Promotes Continuous Improvement: Continuously seeks improvements, demonstrates attention to detail and accuracy, and is committed to excellence.
• Obtains Authorizations: Obtains pre-authorization/pre-certification, eligibility, and benefits for each scheduled procedure, communicating this information to the Phelps Health Medical Group Business office and relevant hospital departments.
• Enters Orders: Accurately enters appropriate orders into the Electronic Medical Record (EMR) system as instructed by providers.
• Supports Clinic Operations: Provides support in the clinic setting and rooms patients to complete the intake process.
• Educates Patients: Educates patients regarding pre-operative procedures, including but not limited to pre-surgical clearance, lab work, and imaging.

Education

• Completion of an accredited surgical technologist, practical nursing, and/or medical assistant program is required.

Work Experience

• Minimum of one year of experience in an appointment scheduling position, preferably in a medical setting, is required.

Certification/License

• Valid Licensed Practical Nurse (LPN), Certified Surgical Technologist (CST)/Certified First Assistant (CFA), and/or Certified Medical Assistant (CMA) license/certificate in good standing is required.
• American Heart Association Basic Life Support (BLS) certification is required.

Mental/Physical Requirements

• Must be flexible, organized, detail-oriented, and able to multitask and work effectively as part of a team.
• Requires close mental and visual attention for sustained periods to complete various activities.
• Approximately 85% of time is sedentary.
• Must be able to lift and/or carry up to 10 lbs.

Working Conditions

• Works in an air-conditioned environment with a moderate noise level.

At Phelps Health, we think we have a better team, benefits, and opportunities for growth than anyone else around, and we invite you to see for yourself! Apply now to join us on our mission in health care.