Intern: AI Native Process Automation at Phamily in NYC

Summary: Jaan Health is a leading AI-based care management company serving healthcare providers. They are seeking two AI Native Process Automation Interns to support the identification, design, and implementation of automation opportunities for operational processes. Responsibilities: - An ideal candidate will have systematic methodology to define and solve problems - Ability to mirror software engineers in being comfortable to learn quickly, navigating ambiguity, and using technology to create practical solutions - Ability to take one process and automate or streamline it using AI - Support the design, testing, and optimization of AI-enabled workflows and business process automations across operational and corporate functions - Partner cross-functionally with: Operations, Product, HR, Clinical, and leadership teams to identify repetitive workflows and opportunities for automation and efficiency gains - Assist in evaluating and implementing AI tools, automation platforms, and workflow solutions to improve scalability, accuracy, and productivity - Conduct research on emerging AI technologies, automation trends, and best practices relevant to healthcare operations and business functions - Document current-state processes and help design future-state AI-native workflows and operational playbooks - Analyze workflow performance metrics, identify bottlenecks, and recommend process improvements using data-driven insights - Build and maintain process maps, SOPs, trackers, dashboards, and automation documentation to support operational consistency and knowledge sharing - Support implementation and change management efforts for new AI-enabled processes, systems, and tools - Collaborate with stakeholders to gather requirements, test automation workflows, and ensure solutions align with business and user needs - Assist with prompt engineering, workflow experimentation, and optimization using AI tools such as ChatGPT, Claude, Gemini, or other automation platforms - Contribute to a culture of continuous improvement, innovation, and operational excellence within a fast-paced healthcare technology environment Required Qualifications: - Must be currently enrolled in or pursuing a Bachelor's or Master's Degree at an accredited University or College (Full-Time or Part-Time) - Experience in Claude Code, OpenClaw, and other AI-powered “vibe coding” platforms to automate workflows and improve operational efficiency - Interest in healthcare, AI, or technology-driven business - Ability to thrive in a fast-paced, ambiguous environment - Strong analytical, organizational, and problem-solving skills - Demonstrated leadership, initiative, and collaboration skills - Excellent written and verbal communication abilities Preferred Qualifications: - Mission-Oriented: An ideal candidate will start the internship understanding what the mission of our company is and really connect to that as it will drive the quality and urgency of the work - Builders & experimenters: A candidate that has thought through a systematic methodology to define problems and then solve them - Culture-Oriented. Someone who understands the balance between autonomy in solving problems, and mentorship in defining the problem and soundboards on the approach to go after it Required Skills: Claude Code, OpenClaw, AI-powered automation platforms, AI tools such as ChatGPT, Claude, Gemini, Workflow automation, Healthcare operations, Process mapping, Data-driven process improvement Benefits: Comprehensive medical, dental, and vision coverage for employees and dependents at a low cost, Generous Paid Time Off: up to 35 paid days off each year so you can recharge, recover, and give back, including:, 12 vacation days accrued annually for rest, travel, and personal time, Up to 9 sick/wellness days to prioritize your health and well-being, 12 paid company holidays throughout the year, 2 paid give-back days, HSA and FSA account options, 401(k) with company match after 6 months of full-time employment, 100% match on the first 3% contributed, and 50% match on the next 2% contributed