About the Team

It’s an exciting time in technology, and that buzz is felt throughout PetSmart! We are continuing to grow at a faster pace and we want to continue to provide best-in-class experiences for pets and pet parents.

Our Technology team has 6 different departments: Information Security, Service Delivery, Business Enabling Systems, eCommerce & Marketing Technology, Data and Stores, Services & Supply Chain.

Whether it’s online or in our stores, the work that the IT team does is instrumental in PetSmart’s success. We have a strategic and actionable plan underway and are looking for associates who are just as excited about it as we are.

About the Location

**Collaborative Work Environment:**At PetSmart, teamwork and connection are core to how we thrive. This role is based at our Phoenix Home Office, with an expectation of working a minimum of four days in the office each week. In a standard work week, associates may work up to one remote “flex day” (with leader approval). Our hybrid approach is designed to foster strong collaboration while also supporting flexibility and individual success.

About the Job

This role works in our Phoenix Home Office. Visa sponsorship is not available for this role.

Sr Software Engineer (DevOps)

Position Overview

We are seeking a skilled and motivated Senior Software Engineer to join our PetSmart Technology team. This role plays a key part in enabling secure, scalable, and reliable API delivery across technology.

The ideal candidate brings deep hands-on experience with Apigee, along with strong software engineering and DevOps expertise. This team member will partner closely with engineering teams to guide API design, support application development and ensure platform alignment throughout the software delivery lifecycle.

Key responsibilities

• Serve as the Apigee and API platform SME, providing guidance, standards and best practices to engineering teams across technology.
• Manage and support the Apigee platform, including configuration, policy development, routing, security, traffic management and monitoring.
• Ensure API platform stability, scalability, performance and security
• Lead troubleshooting and incident response for Apigee and platform level API issues, driving root cause analysis and continuous improvement.
• Provide hands-on support across development, testing and production environments.
• Integrate Apigee with GCP services, CI/CD tooling, and automation frameworks.
• Collaborate with engineering and infrastructure teams to automate provisioning, deployments and platform ops.
• Support observability, monitoring, and logging for APIs and platform services.
• Promote best practices in API management, DevOps, security and cloud ops.

Qualification & Skills

• 4+ years of experience in software engineering, API platform, or DevOps roles.
• Strong hands-on experience with Apigee (proxy development, policies, security, routing, troubleshooting) and working knowledge of JavaScript, Python, or C# to support API policies, automation, and CI/CD workflows.
• Experience supporting enterprise scale API platforms.
• Solid understanding of CI/CD concepts with pipeline implementation experience.
• Excellent communication skills and ability to work effectively across teams.

Preferred:

• Experience with API development
• Kubernetes experience (GKE preferred)
• Experience with GitHub Actions or similar CI/CD tools.
• Familiarity with observability and monitoring tools
• Experience with API gateways, service mesh and modern API practices

Behavioral Traits:

• Naturally curious and motivated to understand how systems work.
• Proactive, self-motivated and comfortable taking ownership of platform responsibilities
• Creative thinker who enjoys solutioning complex challenges.
• Strong communicator and team player with the ability to work across functional teams.

Additional Job Considerations

• This role requires collaboration, teamwork, and face-to-face interaction with colleagues, leaders, and/or clients.
• Being in the office ensures access to leaders, cross-functional partners, and resources necessary to make timely decisions and drive results.
• On-site presence in accordance with our FlexSmart policy supports our culture of innovation, mentorship, and engagement, which is integral to our success in developing the best team.

* This is not intended to be an all-inclusive, exhaustive list of all essential job functions for this position. PetSmart retains the right to change or assign other required job duties to this position.

About the Culture

At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed.

We’re more than a workplace, we’re Team PetSmart. Together, we grow, collaborate, and challenge ourselves to be the best in all we do. Our culture is built on belonging and shared purpose, where every voice and experience matters. Guided by our values, we strive to do what’s right, lead responsibly, and bring our passion for pets to life every day. Not sure if you meet 100% of the position requirements and whether you should apply? We’d still like to hear from you and encourage you to apply with us! You might be the right fit for this role or another opportunity across Team PetSmart.

Our home office offers outstanding amenities in a fun and rewarding workplace including:

• Pet-friendly environment, bring your pets to work and enjoy the on-site dog park!
• On-Site Events & Adoptions, enjoy community-building opportunities, including pet adoption days, seasonal celebrations, family events, art events, & holiday festivals
• “Top Dog” gym with equipment, fitness classes, massage therapists, personal trainers, and wellness spaces
• “Sit & Stay” Café serving fresh breakfast and lunch options, snacks, & more
• “Lil Paws” NAEYC-accredited onsite childcare facility providing high-quality early education
• Paid Volunteer Opportunities to spend time doing good for causes close to heart
• Print Center and Business Services, Dry Cleaning, Mother's Rooms, Sustainable Infrastructure & more

PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.