QA Automation Engineer at PetSmart in Phoenix, AZ

About the Team

It’s an exciting time in technology, and that buzz is felt throughout PetSmart! We are continuing to grow at a faster pace and we want to continue to provide best-in-class experiences for pets and pet parents.

Our Technology team has 6 different departments: Information Security, Service Delivery, Business Enabling Systems, eCommerce & Marketing Technology, Data and Stores, Services & Supply Chain.

Whether it’s online or in our stores, the work that the IT team does is instrumental in PetSmart’s success. We have a strategic and actionable plan underway and are looking for associates who are just as excited about it as we are.

About the Location

**Collaborative Work Environment:**At PetSmart, teamwork and connection are core to how we thrive. This role is based at our Phoenix Home Office, with an expectation of working a minimum of four days in the office each week. In a standard work week, associates may work up to one remote “flex day” (with leader approval). Our hybrid approach is designed to foster strong collaboration while also supporting flexibility and individual success.

About the Job

Visa sponsorship is not available for this position—this position in onsite in our Phoenix Home Office.

Job Summary This job is responsible for increasing and assuring the level of quality of PetSmart solutions and services by partnering with the business to validate the software under test meets the pre-determined acceptance criteria, by designing, writing, and executing automated tests in a complex integrated environment to determine whether the product is ready to release and by contributing to QA engineering and testing best practices.

Key Responsibilities • Develop and implement automated test scripts for web, mobile, and desktop applications using industry-standard automation tools and frameworks. • Collaborate with cross-functional teams to understand project requirements, identify test scenarios, and define automation strategies. • Design, maintain, and enhance test automation frameworks to ensure scalability, reliability, and reusability across projects. • Execute automated test suites, analyze test results, and report defects to ensure the quality and reliability of software releases. • Participate in code reviews, sprint planning, and daily stand-ups to provide input on testability, automation feasibility, and overall quality assurance processes. • Continuously evaluate and incorporate new automation tools, technologies, and best practices to improve testing efficiency and effectiveness. • Work closely with developers to troubleshoot issues, reproduce defects, and ensure timely resolution of quality-related issues. • Collaborate with QA Engineers to identify automation opportunities, prioritize test cases, and maintain a balance between automated and manual testing efforts. • Document test procedures, test cases, and automation scripts to facilitate knowledge sharing and ensure reproducibility of test scenarios. • Support Production deployments and critical manual and automated smoke testing. • Ensures that automated test code adheres to PetSmart standards and participates in automation strategy and optimization efforts.

Required Skills & Qualifications • 3–4 years of experience in QA Automation • Strong experience in: o UI Automation using Playwright (or similar tools like Selenium/Cypress) o API testing using Postman (or REST Assured, etc.) • Hands-on experience with mobile automation frameworks (Appium preferred) • Experience testing mobile applications • Familiarity with store devices testing (TC21/ET40 or similar devices) is a plus • Solid understanding of software testing concepts and methodologies • Experience working in Agile/Scrum environments and participating in sprint ceremonies • Programming/scripting knowledge (JavaScript, TypeScript, Java, or Python preferred) • Experience with version control systems (Git) • Strong analytical and problem-solving skills • Good communication and collaboration abilities • Ability to work independently and in a fast-paced environment

Preferred Skills & Qualifications • Experience with CI/CD tools (Jenkins, GitHub Actions, etc.) • Knowledge of test reporting tools (Allure, Extent Reports, etc.) • Exposure to performance or security testing tools

Additional Job Considerations

• This role requires collaboration, teamwork, and face-to-face interaction with colleagues, leaders, and/or clients.
• Being in the office ensures access to leaders, cross-functional partners, and resources necessary to make timely decisions and drive results.
• On-site presence in accordance with our FlexSmart policy supports our culture of innovation, mentorship, and engagement, which is integral to our success in developing the best team.

* This is not intended to be an all-inclusive, exhaustive list of all essential job functions for this position. PetSmart retains the right to change or assign other required job duties to this position.

About the Culture

At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed.

We’re more than a workplace, we’re Team PetSmart. Together, we grow, collaborate, and challenge ourselves to be the best in all we do. Our culture is built on belonging and shared purpose, where every voice and experience matters. Guided by our values, we strive to do what’s right, lead responsibly, and bring our passion for pets to life every day. Not sure if you meet 100% of the position requirements and whether you should apply? We’d still like to hear from you and encourage you to apply with us! You might be the right fit for this role or another opportunity across Team PetSmart.

Our home office offers outstanding amenities in a fun and rewarding workplace including:

• Pet-friendly environment, bring your pets to work and enjoy the on-site dog park!
• On-Site Events & Adoptions, enjoy community-building opportunities, including pet adoption days, seasonal celebrations, family events, art events, & holiday festivals
• “Top Dog” gym with equipment, fitness classes, massage therapists, personal trainers, and wellness spaces
• “Sit & Stay” Café serving fresh breakfast and lunch options, snacks, & more
• “Lil Paws” NAEYC-accredited onsite childcare facility providing high-quality early education
• Paid Volunteer Opportunities to spend time doing good for causes close to heart
• Print Center and Business Services, Dry Cleaning, Mother's Rooms, Sustainable Infrastructure & more

PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.