Payroll Tax Analyst at PetSmart in Phoenix, AZ

About the Team

Our Human Resources team defies all conventional expectations and is a business-connected solutions provider. The work we do directly aligns with the company’s core areas of focus, and we ensure that associates and leaders are ready to support those strategic objectives. Our HR team is comprised of different departments, including Talent Acquisition, HR business partners, Learning & Development, Compensation & Benefits, and Shared Services. We enable meaningful careers for all and build our Associate Workplace Experience!

About the Location

**Collaborative Work Environment:**At PetSmart, teamwork and connection are core to how we thrive. This role is based at our Phoenix Home Office, with an expectation of working a minimum of four days in the office each week. In a standard work week, associates may work up to one remote “flex day” (with leader approval). Our hybrid approach is designed to foster strong collaboration while also supporting flexibility and individual success.

About the Job

This role works in our Phoenix Home Office - visa sponsorship is not available for this role.

Job Summary: The Payroll Analyst supports day-to-day payroll operations, payroll tax compliance, and system accuracy. This role ensures timely and accurate payroll processing while supporting compliance efforts.

Core Responsibilities

Payroll Operations Management

• Conduct payroll processing activities to ensure timely and accurate payroll for all employee groups
• Monitor time and attendance systems for completeness and accuracy
• Process off-cycle payments, retroactive adjustments, and special pay items
• Serve as an escalation point for researching and troubleshooting payroll-related inquiries

Payroll Tax Compliance

• Ensure accurate calculation, withholding, and payment of federal, state, and local payroll taxes
• Support timely filing of payroll tax returns (e.g., 941s, W-2s, T-4s, state/province filings)
• Assist with responding to payroll tax inquiries and resolving tax notices or audits

Systems and Process Support

• Maintain and troubleshoot payroll system configurations
• Participate in testing and implementation of payroll-related system changes
• Identify and recommend process improvements and automation opportunities

Key Skills and Qualifications

• 3–5+ years of experience processing payroll and/or leading payroll operations
• Multi-state, international payroll, and payroll tax processing experience required
• Ability to work in a fast-paced environment with a high degree of accuracy
• Strong knowledge of multi-state and federal payroll laws and regulations
• Experience with payroll tax filing requirements and agency interactions
• Proficiency in payroll systems; SAP preferred
• Strong Microsoft Excel skills
• Detail-oriented with strong analytical and problem-solving skills
• High level of confidentiality
• Strong customer service orientation
• Eagerness, curiosity, and motivation to continuously learn
• Effective written and verbal communication skills
• Bachelor’s degree required
• SHRM, PHR, FPC, or CPP certification preferred

Additional Job Considerations

• This role requires collaboration, teamwork, and face-to-face interaction with colleagues, leaders, and/or clients.
• Being in the office ensures access to leaders, cross-functional partners, and resources necessary to make timely decisions and drive results.
• On-site presence in accordance with our FlexSmart policy supports our culture of innovation, mentorship, and engagement, which is integral to our success in developing the best team.

* This is not intended to be an all-inclusive, exhaustive list of all essential job functions for this position. PetSmart retains the right to change or assign other required job duties to this position.

About the Culture

At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed.

We’re more than a workplace, we’re Team PetSmart. Together, we grow, collaborate, and challenge ourselves to be the best in all we do. Our culture is built on belonging and shared purpose, where every voice and experience matters. Guided by our values, we strive to do what’s right, lead responsibly, and bring our passion for pets to life every day. Not sure if you meet 100% of the position requirements and whether you should apply? We’d still like to hear from you and encourage you to apply with us! You might be the right fit for this role or another opportunity across Team PetSmart.

Our home office offers outstanding amenities in a fun and rewarding workplace including:

• Pet-friendly environment, bring your pets to work and enjoy the on-site dog park!
• On-Site Events & Adoptions, enjoy community-building opportunities, including pet adoption days, seasonal celebrations, family events, art events, & holiday festivals
• “Top Dog” gym with equipment, fitness classes, massage therapists, personal trainers, and wellness spaces
• “Sit & Stay” Café serving fresh breakfast and lunch options, snacks, & more
• “Lil Paws” NAEYC-accredited onsite childcare facility providing high-quality early education
• Paid Volunteer Opportunities to spend time doing good for causes close to heart
• Print Center and Business Services, Dry Cleaning, Mother's Rooms, Sustainable Infrastructure & more

PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.