Sales Associate at Petco in Birmingham, AL

Summary: Petco is a leading pet care company dedicated to improving the lives of pets and their owners. As a Sales Associate, you will provide exceptional customer service, assist pet parents in finding the right products, and maintain a welcoming environment in the Pet Care Center. Responsibilities: - Support the health, safety, and proper care of all animals in accordance with Petco policies and standards - Share accurate product and pet care information to help customers make informed choices - Help maintain a clean, safe, and welcoming environment for pets, customers, and partners - Greet customers and deliver friendly, helpful, and solution-focused service - Create positive shopping experiences that build trust and customer loyalty - Support teammates through collaboration and teamwork - Help maintain an organized, visually appealing sales floor - Assist customers in selecting products and services that meet their pets’ needs - Process sales, returns, and exchanges accurately and efficiently - Stock shelves, replenish merchandise, and support inventory integrity - Assist with store recovery, merchandising, and promotional set-ups - Follow all company policies, procedures, and safety standards - Support additional tasks and responsibilities as assigned - Deliver consistent, courteous, and knowledgeable service - Educate customers on products, services, and promotions - Support store sales and service goals - Maintain store cleanliness, organization, and presentation standards - Assist with inventory replenishment and stock accuracy - Support daily operational routines and task execution Required Qualifications: - Passion for animals and interest in pet care - Strong communication and interpersonal skills - Ability to multitask and work in a fast-paced environment - Basic math skills and comfort handling cash and transactions - Strong attention to detail and reliability - Frequent standing and walking, as well as bending, kneeling, reaching, and lifting - Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds - Regular engagement with customers on the sales floor, including providing customer assistance and performing cashiering and point-of-sale transactions - Must be able to work in proximity to animals, including exposure to animal dander, odors, noises, and cleaning chemicals - Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays Preferred Qualifications: - Previous retail or customer service experience preferred but not required Required Skills: Pet Care, Cash Handling, Inventory Management, Sales Transactions Benefits: For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see https://careers.petco.com/us/en/key-benefits