Dog Trainer at Petco in Jonesboro, AR

Summary: Petco is a leading pet health and wellness company dedicated to enhancing the bond between pet parents and their dogs. As a Petco Certified Dog Trainer, you will utilize modern training techniques to provide one-on-one sessions and group classes, ensuring dogs are well-behaved and healthy while engaging with guests to offer personalized solutions for their needs. Responsibilities: - Attend and successfully pass Petco’s 6-week Dog Trainer Instructor Program led by a Petco Certified Dog Trainer Mentor/Academy Instructor - Complete all assigned Workday Learning modules and DTIP Student Workbook materials per the DTIP roadmap - Recommend and sell appropriate dog training classes, training, and supplies to ensure pet parents and their dogs have the necessary resources for a successful dog training experience - Keep accurate records of training sessions, progress, and pet parents' feedback - Maintain confidentiality and professionalism at all times - Work cross functionally with the grooming and veterinary teams to provide holistic whole health solutions for all pet parents - Complete and apply ongoing training programs to maintain a high level of expertise in the role - Provide an outstanding guest experience by actively engaging with guests in the recommendation and selection of merchandise and services in accordance with their identified needs - Generate future business through a deep understanding of the guest and their pet(s) and connection to our digital platforms - Demonstrate a high level of awareness and knowledge for the health, welfare, and proper handling of all animals - Perform related duties to support the Pet Care Center in achieving its performance goals - Ensure merchandise is stocked, priced, and displayed to enhance the shopping experience for pet parents - Complete cash register transactions and support guests with their OMNI shopping experience as needed - Adhere to established operational guidelines, policies, and procedures - Promote a positive culture of teamwork, inclusion, and collaboration - Complete other duties and special projects as assigned - Evaluate guest inquiries and refer to the Leader on Duty as needed - UTILIZE SELLING BEHAVIORS. You’re the key to providing an amazing guest experience within our Pet Care Center Locations. Utilizing the behaviors within our Sales Model is critical to being able to identify and solve for their needs both today and in the future - CONTRIBUTE TO A SAFE ENVIRONMENT. You’ll be empowered through our training programs to maintain our safety protocols. Bottom line, the safety of partners, guests and pets is our #1 priority - BE A PART OF A COLLABORATIVE CULTURE. Being a great teammate is key to creating a culture that is centered around solving for the health and wellness needs of pets - ENGAGE IN YOUR CAREER. As you develop your skills and knowledge, you will have the opportunity to participate in developmental programs to support your continued growth throughout your career Required Qualifications: - Attend and successfully pass Petco's 6-week Dog Trainer Instructor Program led by a Petco Certified Dog Trainer Mentor/Academy Instructor - Complete all assigned Workday Learning modules and DTIP Student Workbook materials per the DTIP roadmap - Recommend and sell appropriate dog training classes, training, and supplies to ensure pet parents and their dogs have the necessary resources for a successful dog training experience - Keep accurate records of training sessions, progress, and pet parents' feedback - Maintain confidentiality and professionalism at all times - Work cross functionally with the grooming and veterinary teams to provide holistic whole health solutions for all pet parents - Complete and apply ongoing training programs to maintain a high level of expertise in the role - Provide an outstanding guest experience by actively engaging with guests in the recommendation and selection of merchandise and services in accordance with their identified needs - Generate future business through a deep understanding of the guest and their pet(s) and connection to our digital platforms - Demonstrate a high level of awareness and knowledge for the health, welfare, and proper handling of all animals - Perform related duties to support the Pet Care Center in achieving its performance goals - Ensure merchandise is stocked, priced, and displayed to enhance the shopping experience for pet parents - Complete cash register transactions and support guests with their OMNI shopping experience as needed - Adhere to established operational guidelines, policies, and procedures - Promote a positive culture of teamwork, inclusion, and collaboration - Complete other duties and special projects as assigned - Evaluate guest inquiries and refer to the Leader on Duty as needed - Passion for animal care, training, and welfare and a genuine interest for improving the lives of pets and their pet parents - Excellent communication and interpersonal skills to effectively interact with pet parents and provide clear instructions, demonstrations and applicable selling techniques - Demonstrated ability to handle and work with dogs of all sizes, ages, and breeds in a safe and humane manner - Strong organizational skills with the ability to manage multiple tasks and prioritize responsibilities effectively - Flexibility to work weekends, evenings, and holidays as needed to accommodate the training schedule and store operations - Physical stamina to stand, walk, bend, and lift heavy objects (up to 50 pounds) associated with dog training equipment and supplies - Familiarity with computer systems and software to manage training records, schedules, and communication with pet parents Required Skills: Dog Training, Positive Reinforcement Methods, Dog Training Instructor Program (DTIP), Health & Wellness Certification for Dogs, Animal Handling, Training Records Management, Scheduling Software Benefits: For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see https://careers.petco.com/us/en/key-benefits