Persistent Systems→
Technical Trainer at Persistent Systems in New York, NY
Skills
Job Description
Job Description & Responsibilities
Position Responsibilities
Directing and delivering effective hands-on classroom Wave Relay® training
Developing comprehensive training programs for customer-focused Wave Relay® training courses
Developing training materials including outlines, presentations, course handouts, and knowledge/skills tests
Creating instructor materials for Field Application Engineers who deliver training programs
Developing and conducting training effectiveness evaluations to continually enhance the company’s customer-focused training programs
Mentoring instructors to enhance customer-focused training programs
Ensuring all training programs and courses meet business needs and quality standards
Conducting needs assessments, anticipate future training needs, and plan accordingly
Manage course enrollments
Minimum Qualifications
Technical degree or equivalent knowledge/skills, preferably in Electrical or Computer Engineering
Experience teaching in a classroom environment
Experience conducting and evaluating customer-focused training programs or experience speaking to groups of people
Understanding of networking and IP scheming
Must be willing and able to travel up to 25% of the time
Must have the ability to obtain a United States security clearance
Job Qualifications & Experience
Preferred Qualifications
Understanding of radio frequencies (RF) and wireless communications
Knowledge of mobile ad hoc networking (MANET)
Experience with Wave Relay® products
Experience conducting training for both commercial and government customers
Active United States security clearance
The base pay for this role can vary from $132,750 to $165,875 a year based on individual qualifications. Eligibility for yearly discretionary bonus. Persistent Systems, LLC offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance; paid time off (sick time and vacation time); flexible spending accounts; 401(k) plan with company match; fitness membership reimbursement; tuition assistance; mental health benefits; and pet discounts. This posting will be accepting applicants on a rolling basis until filled.
Company Overview
We are looking for a Technical Trainer who will be responsible for conducting, developing, and evaluating customer-focused hands-on technical training programs to join our team in New York City. You will develop training outlines, presentations, materials, and evaluations for the company’s Wave Relay® training courses. You will also be responsible for evaluating training programs on an on-going basis by collecting feedback from customers and working with internal teams to ensure maximally effective training programs.