Instructional Assistant (Cyber) at Per Scholas in Columbus, OH

Summary: Per Scholas is dedicated to driving mobility and opportunity through tech training, and they are seeking a Cyber Instructional Assistant to support the Lead Instructor and assist learners. The role involves providing effective training support, monitoring learner progress, and participating in administrative responsibilities to ensure a successful learning environment. Responsibilities: - Use the provided curriculum and materials to assist the lead instructor in conducting technical training sessions tailored to prepare learners for their CompTIA Certification Exam and Entry-Level ITS jobs - Monitor and assist the class of learners (sized 15 - 30 ) via video conferencing or within the physical lab (classroom) environment - Troubleshoot issues with lab equipment, software, or network including audio/visual - Assist learners with individual needs and questions, comments, or concerns - Perform office hours/tutoring for learners in need or those falling behind - Serve as a timekeeper to assist the instructor in keeping time tables and schedules e.g. breaks, timers, and more - Grade / Review Labs, Assessments & Assignments - Utilize the learner management system canvasLMS to monitor and address learner grades, performance, attendance, etc - Take attendance using various platforms - Review curriculum materials and report discrepancies to the curriculum development team - Participate in daily/weekly check-ins with the Lead Instructor to discuss challenges, lab / learner needs, agendas, timelines, and etc - Participate in bi-weekly check-ins with Management - Perform data entry and record keeping in various software applications such as salesforce - Participate in weekly check-ins with career advancement coaches - Meet with learners 1 on 1 to discuss grades, attendance, and any learning concerns - Upskill / Crosstrain in order to support any class type e.g. I.T. Support, networking and obtaining vouchers for other certifications (Including but not limited to CompTIA Certifications) - Perform out-of-class tasks and projects - Use various platforms such as CanvasLMS, Udemy, Coursera, & LinkedIn Learning in order to upskill in different areas - Occasionally perform lead instructor duties e.g. teaching lessons or parts of lessons in preparation for promotion to teach a class Required Qualifications: - Graduate of Per Scholas - Any relevant experience to information technology - Recommended by a Per Scholas Instructor / Staff Member - Certified in CySa+ or other relevant cyber security certifications - Ability to learn new skills in a timely manner - Interested in upskilling & improving - Excellent verbal and written communication - Tech Savvy - Basic understanding of information technology - Interested in teaching/helping others learn - Receptive to feedback - Team-oriented, ability to communicate thoughts and ideas - Responsible, flexible, adaptable, and communicative - Ability to work asynchronously without the need for micromanagement - Ability to work in a fast-paced ever changing start-up type environment, and believe deeply in the Per Scholas mission of knowing any individual from any of the many diverse communities has talent, and should be recognized, and recruited from, and that any member of these communities should be able to achieve a well-paying position and a career Required Skills: Cybersecurity certifications, Information technology knowledge Important Skills: CompTIA Certification Exam, CanvasLMS Nice-to-Have Skills: Tech Savvy, Receptive to feedback