People Fraction
Head - Customer Experience/… at People Fraction · Bengaluru
ExperiencedOn-siteBengaluru1000000 INR–1800000 INR/yr
Skills
Customer Experience ManagementTeam ManagementHealthcare OperationsSOP DevelopmentCustomer ExperienceCustomer GrievanceService ExcellenceProcess Improvement
Job Description
Background in 5-star hospitality / premium service brands preferred
We re looking for someone to own and elevate the entire customer (pet parent) experience across hospitals and vet home visits
Customer Experience Ownership.
Ensure consistent,high-quality experience
Hire and lead customer experience teams across clinics
We re looking for someone to own and elevate the entire customer (pet parent) experience across hospitals and vet home visits
Customer Experience Ownership.
Ensure consistent,high-quality experience
Hire and lead customer experience teams across clinics