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Team Lead, COE Business Intelligence at People… · Burnaby
Skills
Job Description
The Team Lead will be an integral part of the Centre of Excellence (COE) at People Corporation (PC), focused on technology transformation and improving how the business works through modern reporting and workflow solutions. This role leads delivery of business intelligence and technology transformation initiatives by partnering with leaders across the organization, translating overall strategy into a prioritized portfolio of work, and ensuring projects keep moving forward to implementation with a white glove approach and high client satisfaction. The Team Lead provides day-to-day guidance to analysts, reviews and signs off on work outputs, and helps shape the broader roadmap, standards, and ways of working for the team.
The Team Lead, COE Business Intelligence will:
Partner with cross-functional teams and business leaders to clarify objectives and requirements, translating them into prioritized BI solutions, workflow builds, and a technology transformation roadmap
Own end-to-end delivery of BI initiatives, including intake, scoping, planning, dependencies, timelines, and risk/issue management—ensuring projects keep moving forward
Report into the Director, COE Business Intelligence with clear updates on progress, risks, resourcing needs, and outcomes—turning overall strategy into executable plans and on-time project delivery
Provide day-to-day coaching and support to Business Intelligence Analysts, including task assignment, removing blockers, skills development, and building Group Benefits domain knowledge
Review and quality-check analyst outputs (dashboards, reports, data updates, documentation, and communications) to ensure accuracy, consistency, and a strong user experience
Establish and improve standards for reporting, dashboard design, data definitions, and support processes; drive continuous improvement of team workflows
Inform technology and business transformation delivery by identifying opportunities to modernize reporting and build/improve workflows in new technology, ensuring solutions are scalable, documented, and aligned to business outcomes
To be successful as a Team Lead, COE Business Intelligence with People Corporation, you will need:
Strong written and verbal communication skills, with the ability to influence and align stakeholders at multiple levels
Demonstrated ability to lead delivery of multiple initiatives in parallel—prioritizing, planning, and managing competing demands.
Proficiency with Microsoft tools (Excel, PowerPoint, Teams) and strong capability with the Microsoft Power Platform (Power BI, Power Query, Power Automate)
Strong analytical and problem-solving skills with excellent attention to detail and a high level of accuracy; able to review and validate others’ work
Ability to coach and support others, foster a fun, lighthearted, and creative team environment, and drive consistent ways of working.
Sensitivity to confidential information and sound judgment in data handling and communications
All-star candidates will have:
Experience leading or mentoring analysts, including work planning, feedback, and quality assurance
Basic knowledge of AI prompting and common AI tools (considered an asset), with an interest in applying them responsibly to improve productivity and solution quality
Experience with dashboards and data visualization tools such as Power BI or Tableau, including establishing standards and best practices
Experience building workflow automations (e.g., Power Automate) and applying modern tooling to streamline business processes.
CRM experience and the ability to translate front-line needs into reporting and process improvements
UAT testing experience and familiarity with release planning, change management, and technology transformation delivery
Experience in Group Benefits (considered an asset)
What's in it for you:
Learn by working alongside our experts
Completely remote (that means no commute!)
Strong leadership that is committed to having fun while getting results
Extended health care and dental benefits
A retirement savings plan with company contributions
A suite of Health & Wellness offerings
Mental Health programs and support for you and your family
Assistance for the completion of industry designations
Competitive compensation
At People Corporation we are committed to helping businesses succeed. We are a national provider of benefits, retirement, wealth, wellness, and human resource solutions. Our experts and solutions serve over 20,000 clients representing nearly 3 million Canadians. We offer customized solutions designed to fit the unique needs of businesses and their employees, members and stakeholders.
Providing an inclusive, accessible environment, where all employees and clients feel valued, respected and supported is something we're committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. If you require an accommodation or an alternative format of any posting please reach out to careers@peoplecorporation.com
The base salary for this position is between $70,000 - $90,000 annually.
This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). The actual base salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are selected to move forward in our recruitment process, the Talent Acquisition Specialist will be able to provide additional details of the total compensation for this role.