Bilingual Inside Sales BDR at Pentair in Charlotte, NC

Summary: Pentair is a global leader in sustainable water solutions, and they are seeking a Bilingual Business Development Representative to join their pool sales teams. This role involves driving new business growth, re-engaging accounts, conducting market research, and building relationships with potential clients to enhance dealer loyalty and revenue attainment.

Responsibilities:
- Drive New Business Growth: Proactively identify and qualify new business opportunities by conducting targeted research and engaging prospects that fit Pentair's ideal customer profile with a specific focus on the unique needs and purchasing motivations of servicers
- Re-engage and Reacquire Accounts: Identify and execute strategies to re-engage lost or dissatisfied accounts and prevent churn, acting as a trusted advisor who navigates challenging conversations to reinforce Pentair's commitment and value
- Research and Identify Leads: Partner with marketing and product training teams to conduct market research, analyze industry trends, and leverage data to uncover high-potential leads and emerging opportunities
- Develop Foundational Relationships: Initiate and cultivate initial trust and rapport with potential clients through personalized, multi-channel outreach (e.g., cold calls, targeted emails, social media engagement), demonstrating a deep understanding of their business challenges and objectives, especially for servicers who may be motivated by immediate benefits and specific programs
- Qualify and Advance Opportunities: Guide early-stage conversations to uncover prospect needs and determine if they are qualified sales leads, ensuring that high-probability leads are prepared for the next stage of engagement, providing crucial feedback to Marketing on lead quality
- Collaborate for Success: Act as a key liaison between Marketing and Sales teams, providing valuable market feedback on lead quality and prospect insights to help refine go-to-market strategy and messaging
- Maintain CRM Excellence: Track all prospecting activities, lead statuses, and prospect interactions in Salesforce to ensure data integrity and provide clear visibility into pipeline performance, addressing current data integrity issues

Required Qualifications:
- Bilingual required (English/Spanish)
- 1-3+ years of experience in a business development, inside sales, or similar lead generation role, preferably in a B2B environment
- Demonstrated ability to consistently meet or exceed activity and opportunity-generation targets
- Exceptional verbal and written communication skills, with the ability to craft compelling, personalized outreach messages and handle initial customer interactions effectively, demonstrating active listening and empathy
- A high level of resilience, a competitive nature, and the ability to handle rejection with a positive, growth-oriented mindset
- Strong organizational and time-management skills, with the ability to manage a high volume of outbound activity and prioritize high-potential leads
- Proven ability to negotiate effectively to reacquire lost business and entice switches from competitors

Preferred Qualifications:
- Bachelor's degree in Business, Marketing, or a related field
- Proficiency with CRM software (e.g., Salesforce) and sales engagement platforms, with experience in data analysis for lead prioritization
- Experience researching companies and contacts to drive outreach
- A foundational understanding of the pool and spa industry, its key challenges, and Pentair's product portfolio, with a specific appreciation for servicer needs

Required Skills: Business Development, Inside Sales, Lead Generation, B2B Sales, Salesforce CRM, Sales Engagement Platforms, Data Analysis for Lead Prioritization, Market Research, Pool and Spa Industry Knowledge, Bilingual English/Spanish

Benefits: Paid holidays, Paid vacation, Paid sick time, Medical, Dental, and Vision Insurance, 401(k), Up to 5% 401K match starting day one of employment, Health savings account, Life insurance, Paid time off, Parental leave, Caregiver leave, Prescription drug insurance, Tuition reimbursement, Opportunity for a rate increase after you are proficient in certain skills and have fulfilled training.