Retail Sales Associate at Pendleton Woolen Mills in Napa, CA

Where Craft Meets Connection—Create Memorable Moments. Start Your Career Today

At Pendleton, we take pride in our legacy—with over 150 years of craftsmanship and quality woven into everything we do. Our retail team members are at the heart of our customer experience. As a Retail Sales Associate, you’ll help connect people to products that enrich lives and create lasting memories. We’re more than just a store—we value connection, authenticity, and warm, meaningful interactions in every customer and team experience.

We are currently seeking a professional and engaging part-time Retail Sales Associate (16 hours/week) for our Napa, CA store location.

We are hiring for multiple positions! 

Why You’ll Love Working Here

• Flexible work hours
• Generous employee discount (65% off Pendleton products!)
• Competitive compensation with paid time off (for eligible employees)
• Medical, dental, vision benefits and 401(k) with company match (for eligible employees)
• Collaborative team environment where your voice matters
• Opportunities for growth and development

What You’ll Do

• Deliver exceptional customer service that reflects the Pendleton brand and values
• Build product knowledge to help customers find quality solutions that fit their lifestyle
• Assist in maintaining visual merchandising and store presentation standards
• Perform opening and closing responsibilities as needed
• Accurately process sales transactions using our POS system
• Support inventory processes and help ensure stock accuracy
• Communicate effectively with your team and management to meet store goals
• Contribute to a clean, organized, and welcoming store environment

What We’re Looking For

• 2+ years of retail or customer service experience
• Strong communication skills and a passion for people
• Positive, team-first attitude with a willingness to learn
• Tech-comfortable: able to navigate POS systems and store tools
• Flexible schedule, including availability for weekends, holidays, and evenings
• Comfortable with the physical demands of the role (standing/walking, lifting up to 40 lbs, occasional ladder use)

About Pendleton

We’re a heritage brand with a modern mission—crafting products with integrity, quality, and timeless style. As a Pendleton team member, you’ll help continue a story that spans generations.

We offer flexible work hours and provide Medical, Dental, and Vision benefits for eligible employees. Our team members also enjoy a generous employee discount, a 401(k) plan with company match, and competitive compensation that includes paid time off. Additionally, we are committed to supporting growth and development opportunities to help our employees advance in their careers.

We’re proud to be an equal opportunity employer, welcoming applicants from all backgrounds and walks of life.