Pembroke & Co.→

General Manager at Pembroke & Co. in PA-Reading-19601

Mid LevelOn-siteFull-timePA-Reading-19601$52k–$62k/yr

Job Description

Benefits:

Relocation assistance
Bonus based on performance
Training & development

Position Overview

Supporting a renowned QSR brand, the Restaurant Store Manager role blends hands-on leadership, daily operations, and business performance – giving you the opportunity to make a direct impact every day.

This position entails a 5.5 day work week, with Sundays being required. The brand's peak hours are during lunch & dinner. There are growth opportunities within 1-year of employment as the portfolio continues to grow. Candidates who need to relocate will be considered for this position.

Key Responsibilities

Team Leadership

Manage the recruiting, hiring and training of team members
Build a positive, accountable team culture
Provide ongoing feedback, recognize performance and resolve team concerns

Operations & Guest Experience

Create a guest-first culture and lead by example to deliver excellent service
Maintain brand standards, cleanliness, and food safety
Ensure proper staffing to keep shifts running smoothly and efficiently

Business & Financial Performance

Drive sales and execute local marketing efforts
Control labor, food costs, and cash handling
Review performance and take action to improve results

Administrative & Operational Support

Manage scheduling, payroll, inventory, and ordering
Forecast staffing and business needs
Complete basic reporting and admin tasks

What We’re Looking For

High school diploma (or equivalent)
Experience managing a QSR or restaurant (required)
ServSafe Certification (preferred)
Strong communication and leadership skills with a demonstrated understanding of confidentiality
Ability to work in a fast-paced, hands-on role
Basic math, problem-solving, and computer skills
Reliable transportation

Compensation: $52,000.00 - $62,000.00 per year