Pearson→
Test Administrator - Montgomery, AL at Pearson in Montgomery, AL
Entry LevelOn-siteMontgomery, AL$37k–$37k/yr
Skills
exam proctoringcustomer servicemicrosoft officeflexible scheduling
Job Description
Summary: Pearson is the global leader in computer-based testing, providing services for various testing programs worldwide. They are seeking a Regular Part-Time Test Administrator to ensure secure exam delivery and provide excellent customer service in a friendly environment.
Responsibilities:
- Comply with all testing procedures and strictly adhere to company policies using careful judgment
- Check in testing candidates, verify identification, and explain the exam process
- Proctor / invigilate candidates while testing
- Troubleshoot with internal departments to fix technical issues
- Complete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination
- Other duties as assigned
Required Qualifications:
- High school diploma or equivalent is required
- Must be flexible in work hours and days
- Beginner to intermediate experience in Microsoft Office (Word, Excel, and Outlook)
- Must be able to sit for long periods of time and also escort candidates to and from testing room
- Must be able to bend, stoop and lift up to 20 lbs with reasonable accommodation
- Must be comfortable in a quiet testing environment, able to hear soft voices, and see details from a distance
Preferred Qualifications:
- Minimum of 1 year customer service experience is preferred
- Experience proctoring or invigilating exams is highly preferred
Required Skills: Exam proctoring, Customer service
Important Skills: Microsoft Office
Nice-to-Have Skills: Flexible scheduling
Benefits: Eligible for accrued paid sick time
Benefits
Eligible for accrued paid sick time