Pearson→
Test Administrator (Green Bay, WI) at Pearson in Green Bay, WI
Entry LevelOn-siteGreen Bay, WI$37k–$37k/yr
Skills
proctoring examscustomer servicemicrosoft officeflexible scheduling
Job Description
Summary: Pearson is the world's leading learning company, and they are seeking a part-time Test Administrator to join their team in Green Bay, WI. The role involves providing secure exam delivery and excellent customer service while adhering to testing procedures and company policies.
Responsibilities:
- Comply with all testing procedures and strictly adhere to company policies using careful judgment
- Check in testing candidates, verify identification, and explain the exam process
- Proctor / invigilate candidates while testing
- Troubleshoot with internal departments to fix technical issues
- Complete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination
Required Qualifications:
- High school diploma or equivalent is required
- Must be flexible in work hours and days
- Beginner to intermediate experience in Microsoft Office (Word, Excel and Outlook)
- Must be able to sit for long periods of time and also escort candidates to and from testing room
- Must be able to bend, stoop and lift up to 20 lbs. with reasonable accommodation
- Must be comfortable in a quiet testing environment, hear soft voices and see details from a distance
Preferred Qualifications:
- Minimum of 1 year customer service experience is preferred
- Experience proctoring or invigilating exams is highly preferred
Required Skills: Proctoring exams, Customer service
Important Skills: Microsoft Office
Nice-to-Have Skills: Flexible scheduling
Benefits: Eligible for accrued paid sick time
Benefits
Eligible for accrued paid sick time