Test Administrator (Forest Hills, NY) at Pearson in Forest Hills, NY

Summary: Pearson VUE is the global leader in computer-based testing, and they are seeking a part-time Test Administrator to join their team in Forest Hills, New York. The role involves providing secure exam delivery and superior customer service while ensuring compliance with testing procedures and company policies. Responsibilities: - Comply with all testing procedures and strictly adhere to company policies using careful judgment - Check in testing candidates, verify identification, and explain the exam process - Proctor / invigilate candidates while testing - Troubleshoot with internal departments to fix technical issues - Complete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination - Other duties as assigned Required Qualifications: - High school diploma or equivalent is required - Must be flexible in work hours and days - Beginner to intermediate experience in Microsoft Office (Word, Excel, and Outlook) - Must be able to sit for long periods of time and also escort candidates to and from testing room - Must be able to bend, stoop and lift up to 20 lbs with reasonable accommodation - Must be comfortable in a quiet testing environment, able to hear soft voices, and see details from a distance Preferred Qualifications: - Minimum of 1 year customer service experience is preferred - Experience proctoring or invigilating exams is highly preferred Required Skills: Proctoring exams Important Skills: Customer service, Microsoft Office Nice-to-Have Skills: Flexible scheduling, Attention to detail Benefits: Eligible for accrued paid sick time