Test Administrator (Durham, NC) at Pearson in Durham, NC

Summary: Pearson is the global leader in computer-based testing, providing services for various testing programs worldwide. They are seeking a part-time Test Administrator to ensure secure exam delivery and excellent customer service in a friendly environment, while adhering to company policies and procedures. Responsibilities: - Comply with all testing procedures and strictly adhere to company policies using careful judgment - Check in testing candidates, verify identification, and explain the exam process - Proctor / invigilate candidates while testing - Troubleshoot with internal departments to fix technical issues - Complete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination - Other duties assigned Required Qualifications: - High school diploma or equivalent is required - Must be flexible in work hours and days - Beginner to intermediate experience in Microsoft Office (Word, Excel and Outlook) - Must be able to sit for long periods of time and also escort candidates to and from testing room. Must be able to bend, stoop and lift up to 20 lbs with reasonable accommodation - Must be comfortable in a quiet testing environment, hear soft voices and see details from a distance Preferred Qualifications: - Minimum of 1 year customer service experience is preferred - Experience proctoring or invigilating exams is highly preferred Required Skills: Customer Service, Exam Proctoring, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook Benefits: Accrued paid sick time