Garage Door Sales/Technician at PDQ in Milford, OH

Summary: PDQ Doors is Ohio’s Largest Garage Door Company, seeking a Garage Door Technician – Sales & Service Professional to join their team. This role combines in-home sales with mechanical expertise to diagnose, repair, and educate customers on garage door solutions. Responsibilities: - Diagnose and fix technical issues on residential & commercial garage doors (springs, cables, openers, panels, commercial doors, etc.) - Handle installations, maintenance (we use detailed inspections like 24‐point safety checks) and repairs to high standards - Engage with customers: understand their needs, explain solutions, offer options, and help them pick the best door/opening system or component for their home or business - Upsell and recommend premium or additional services/products when it adds real value - Keep accurate records: what you did, why, photos/notes, so quality and safety are maintained and follow‐ups run smoothly - Collaborate with your team for scheduling, coordinating larger installs, or emergencies - Uphold all safety rules and best practices. Ladder work, lifting up to 75+ lbs, tool handling are part of the work Required Qualifications: - Minimum 1 year of sales experience (outside/inside or consultative) — able to close, negotiate, explain value - Comfortable with mechanical work or technical troubleshooting. Previous exposure to installation or repair work a big plus - Physical readiness: lifting, climbing ladders, working with tools, being hands‐on - Strong communication skills: clear, professional, patient, able to adapt to different customers - Organized, able to juggle tasks, time manage well - Basic education: high school diploma or equivalent. Additional credentials (relevant trade, certifications) are helpful - Valid driver's license, clean motor vehicle record Required Skills: Mechanical troubleshooting, Garage door installation, Garage door repair, Sales, Customer consultation, Tool handling, Ladder work, Record keeping Benefits: Health, dental, vision, PTO, Holidays, 401(k) plan with matching, Discounts, Referral bonuses