Supervisor, Quality Operations at PCI Pharma Services in Rockford, IL

Summary: PCI Pharma Services is a company focused on life-changing therapies with a global impact. They are seeking a Supervisor for Quality Operations to coordinate daily QA activities, ensure compliance with quality standards, and resolve quality-related issues across departments. Responsibilities: - Coordinates the daily activities of the QA Auditors - Assists with the daily activities of Production Inspection personnel for packaging - Implements inspection criteria and testing - Study and standardize departmental work practices to improve the quality and efficiencies of subordinates - Helps resolve quality-related issues with other departments and customers - Motivates, develops and provides continuous training either through the use of departmental work instructions, examination of cGMP's and SOP's, specific customer requirements or by personal instruction - Review records for accuracy of information, compliance with established procedures - Reviews daily paperwork to assure all customer requirements and quality standards have been met and maintained - Promotes continuity of shifts through cooperation and communication within as well as with other departments - Assist in the performance of monthly internal audits and any necessary corrective action to follow-up - Oversees Pest Control and Environmental (humidity, temperature, MKT). Monitoring Programs May disposition NMR's - Recommend and participate in disciplinary activities of subordinates - Maintain testing equipment and supplies needed for the department - May assist in performing investigations, may write reports, memos, or letters. This position may require overtime and/or weekend work - Carries out essential functions of the Quality Operations Manager in his/her absence - Knowledge of and adherence to all PCI, cGMP, and GCP policies, procedures, rules - Attendance to work is an essential function of this position - Perform Quality Health Check assessments to identify if processes and day to day activities are performed according to procedures - Performs other duties as assigned by Manager/Supervisor Required Qualifications: - Bachelor's Degree in a related field and/or 1-5 years related experience and/or training - College Level Mathematical Skills - Intermediate Computer Skills: Ability to perform more complex computer tasks and has knowledge of various computer programs - Full Professional Proficiency: Ability to speak, read, and write fluently and accurately on all levels pertinent to professional needs - High Reasoning: Ability to solve practical problems and deal with a variety of concrete variables in situations where there is only limited standardization. Ability to interpret a variety of instructions that may be provided in various forms - High Standard of Report Writing Preferred Qualifications: - Ability to effectively present information to various people as the job requires - Ability to work independently and/or as part of a team - Ability to display a willingness to make decisions - Ability to display excellent time management skills Required Skills: Manufacturing Practices (cGMP), Standard Operating Procedures (SOP), Quality Auditing, Production Inspection, Quality Health Check Assessments, Pest Control Monitoring, Environmental Monitoring, Report Writing Benefits: An annual 5% performance bonus eligibility, Paid time off, Health insurance coverage (including dental and vision), A flexible spending account, 401(k