Tennis Court Attendant (Maintenance)-… at PCH Hotels… · USA Town…

Responsible for ensuring the cleanliness of the tennis courts and distributing lockers to guests as requested.

• Greet guests with a friendly attitude and provide prompt assistance. Be attentive to their needs and ensure they have a positive experience.
• Regularly inspect the tennis area to ensure it is clean and well-maintained. This includes the courts, surrounding grounds, and restrooms. Address any issues promptly, and report any maintenance requirements to the appropriate department.
• Be familiar with the merchandise available for sale, such as tennis equipment, apparel, and accessories. Be prepared to provide information about these products to interested guests.
• Understand the process for booking tennis courts and lessons. Efficiently manage court reservations, ensuring they align with the schedule and that guests receive their preferred time slots.
• Be knowledgeable about player matching services, where guests can find suitable partners for their tennis games. Help guests find appropriate matches based on skill level and availability.
• Understand the billing process for tennis-related services and merchandise purchases. Accurately process transactions and assist guests with any billing inquiries they may have.
• Actively promote tennis-related events, tournaments, and social gatherings to enhance the overall tennis experience for guests.

Encourage guests to provide feedback on their experience and use this information to improve the quality of services offered.

As a part-time employee with The Spa at Grand National and PCH Hotels & Resorts, you have access to an extensive list of benefits including;

• Discounts at PCH properties, including restaurant, retail, spas, and hotel stays
• Deeply discounted golf at all Robert Trent Jones Golf Trail facilities
• Worldwide hotel discounts through Marriott
• Tuition reimbursement
• And much more!