Senior Manager, Payments Oversight (EU Entity) at PayPal · Luxembour…

Senior Manager, Payments Oversight (EU Entity)

Location: Luxembourg City, Luxembourg, Luxembourg

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

The Senior Manager, Compliance prioritizes activities across sub-functions and drives continuous improvement of compliance programs. This role solves highly complex compliance problems, determines new methods for emerging regulatory challenges, and develops business partnerships while leading teams and building organizational capabilities.

Job Description:

Essential Responsibilities:

• Lead and develop a compliance organization across multiple compliance domains or business areas, building high-performing teams
• Establish compliance program strategy for significant organizational scope, creating comprehensive frameworks aligned with regulatory requirements
• Drive continuous improvement of compliance processes, methodologies, and control frameworks across the compliance function
• Develop strategic partnerships with business, legal, risk, audit, and technology leaders to embed compliance into operations
• Solve highly complex compliance challenges, establishing new approaches when existing frameworks are insufficient for emerging regulatory requirements
• Collaborate on decisions about compliance program design, resource allocation, and organizational priorities to manage regulatory risk effectively
• Influence organizational approach to compliance through thought leadership, regulatory insights, and risk-based recommendations
• Build organizational compliance capability through talent development, knowledge sharing, and establishment of compliance excellence standards

Minimum Qualifications:

• 8+ years of relevant compliance experience and a Bachelor's degree OR any equivalent combination of education and experience
• Proven experience managing compliance teams and delivering complex program initiatives through others

Key Responsibilities

1. Payments Scheme Oversight (Cards & SEPA)

• Serve as the EU compliance subject-matter contact for payments scheme obligations, including card networks and SEPA schemes (SCT, SCT Instant, SDD Core, and Verification of Payee).
• Monitor, interpret, and assess updates from card networks and European Payment Council for SEPA scheme, and collaborate with the business to ensure relevant requirements are implemented effectively and within required timelines.
• Provide ongoing oversight of EU entity activities conducted under its card network licenses and SEPA scheme participation.

2. Issuing, Acquiring & SEPA Processing Oversight

• Review and challenge key controls across:
  • Card issuing and card acquiring lifecycles
  • SEPA credit transfer and direct debit processing activities
• Support oversight of:
  • Card issuance, activation flows, merchant onboarding, transaction monitoring, and dispute management
  • SEPA payment execution, settlement, exception handling, and scheme compliance controls
• Ensure customer, merchant, and counterparty processes operate in line with applicable regulatory and scheme standards.

3. Regulatory Oversight

• Interpret and apply European regulatory requirements relevant to card and SEPA schemes at a practical level.
• Partner with legal, risk, and operational teams to ensure compliance is embedded into product and process design.
• Support preparation for regulatory reviews and provide compliance reporting as required.

4. Governance & Reporting

• Maintain oversight plans, compliance dashboards, and risk indicators for payments scheme activities.
• Provide regular updates to senior management and internal governance committees.
• Identify, escalate, and track remediation of key compliance risks and issues in a timely manner.

5. Collaboration & Partnership

• Work cross-functionally with product, operations, engineering, risk, treasury, and global compliance teams.
• Build strong working relationships across the business to support effective and pragmatic compliance outcomes.
• Support new initiatives and product changes by assessing card and SEPA compliance impacts and providing guidance.

Preferred Qualifications (Revised)

• Experience in card issuing, card acquiring, and/or payments scheme governance, including card networks and/or SEPA schemes.
• Familiarity with SEPA payment schemes, such as SCT, SCT Instant, SDD Core, and Verification of Payee, or equivalent account-to-account payment frameworks.
• Prior involvement in second-line compliance oversight, risk management, or control assurance within a regulated payments or financial services environment.
• Strong analytical, communication, and stakeholder management skills, with the ability to provide effective review, challenge, and influence.
• Ability to work effectively in a complex, global, and cross-functional organization.
• Familiarity with EU regulatory frameworks applicable to payment services, such as PSD2/PSD3 and related regulatory guidance.

Subsidiary:

PayPal

Travel Percent:

0

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes. Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.