Collections Associate at Pavion formerly Martco in Dallas, TX

Collections Associate

Pavion Connects and Protects by providing innovative fire, security, and communication integration solutions to customers across the globe. We bring industry-leading expertise to clients in enterprise, healthcare, education, government, data center, and retail industries. Global Reach. Local Service.

As a global leader, Pavion specializes in the design, installation, service, and maintenance of cutting-edge fire alarm systems, critical communications, video surveillance, access control, and advanced AV technologies. Our mission is to bring clarity and transformation to safety, security, and communication through integral technology and radical service.

With a commitment to safety, reliability, and operational excellence, Pavion ensures scalable, future-ready solutions tailored to meet and exceed our clients’ needs. Learn more at www.pavion.com

Pavion and our family of companies are seeking a talented and motivated Jr AR Collections Analyst to join our shared services team.

Primary Responsibilities:

• Make 50+ daily collection calls
• Conduct account research and analysis
• Prepare and maintain various reports
• Maintain accurate aging reports
• Identify and execute the necessary process adjustments
• Send statements/reminders to outstanding customers
• Reconcile A/R against customer payables
• Interact with customers to resolve outstanding issues
• Maintain dispute management process on related items
• Comply with the Pavion Collections Handbook

Basic Qualifications:

• College Degree – preferred in Business Administration, Accounting, or Commerce
• Preferred Candidate will have experience supporting US English speaking customers
• 3+ years of hands-on administrative support experience
• Proficiency in MS Word, MS Excel and MS Outlook; must have strong computer skills
• Knowledge of operating standard office equipment
• Demonstrates a high level of customer service ability
• Attention to detail
• Has the ability to work independently
• Must have the ability to multi-task in a fast paced and deadline driven environment
• Must be a team player, committed to working in a quality environment
• Strong sense of urgency and problem-solving skills
• Must be able to work Monday to Friday, 8 am to 5 pm or 7:30 am to 4:30 pm ET USA

The hourly range for this position is $18.00-25.00. The starting hourly rate will be determined based on qualifications, experience, education, skills, certifications, and internal equity. We also offer a comprehensive benefits package.

Disclaimer: This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required. The employer has the right to revise this job description at any time. The job description is not be construed as a contract for employment.

**Pavion is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

If you require accommodation or assistance during the application process, please contact us at Careers@pavion.com . Kindly note that resumes submitted to this email address will not be reviewed. Thank you for your understanding.