Outside Sales & Support Consultant at PAVE in Detroit, MI

Who are we and what do we do?

PAVE is on a mission to use AI to revolutionize digital vehicle inspections. We leverage state‑of‑the‑art computer vision to power thousands of inspections daily, helping businesses complete faster, more accurate, and more sustainable assessments. Our globally distributed team (Canada & Vietnam) includes AI researchers, ML engineers, product specialists, and software engineers building the next generation of capture and automation tools.

Position Overview:
The Outside Sales and Support Consultant is responsible for delivering outstanding customer service and support directly to clients in the field. By assisting clients, the consultant will generate new business opportunities and manage ongoing relationships within a designated territory. The role involves proactive outreach to both existing and potential customers, conducting in-person meetings, and providing customized solutions tailored to client needs. The ideal candidate should demonstrate strong communication abilities, a result-oriented approach, and the capacity to operate independently. As the primary contact for clients, the consultant will maintain robust relationships and represent the company with professionalism.

Key Responsibilities

Key duties include providing exceptional customer service, identifying and pursuing sales leads, presenting company products or services, and closing sales contracts. The consultant will maintain detailed records of customer interactions, provide feedback to internal teams, and consistently meet or exceed sales and retention targets. Travel within the designated area is required to build rapport and foster long-term partnerships with clients.

• Provide hands-on support, training, and guidance for clients using company products or services.
• Initiate and develop new business relationships through prospecting and networking.
• Conduct on-site client meetings and presentations to assess needs and recommend solutions.
• Maintain accurate records of sales activities and client communications.
• Collaborate with internal departments to ensure customer satisfaction.
• Reach or exceed yearly sales and retention targets.
• Assist with client research and outbound outreach.
• Build and maintain positive relationships with clients to foster loyalty and satisfaction.

What we’re looking for:

Core Traits

• Highly organized and detail-oriented
• Strong communication skills (written and verbal)
• Willingness to learn and take direction
• Positive attitude and strong work ethic
• Interest in building a career in sales

Experience

• 1–3 years of experience in a professional environment
• Sales, customer service, or business environments is a plus
• Familiarity with CRM tools (HubSpot preferred)

Nice to haves: 

• Experience calling on Automotive Retailers
• Exposure to B2B SaaS environments
• Experience with tools like ZoomInfo

What we have to offer: 

• Competitive Salary plus bonus opportunity
• Health Benefits
• Retirement Plan Matching

Location: Southeast Michigan (Remote)

Travel: 50 - 75% - Mainly within dedicated region

If some of the above doesn’t line up perfectly with your experience, please still apply!

We are committed to building a diverse work environment and are proud to be an equal opportunity employer and as such do not discriminate on the basis of a person’s race, colour, religion, age, place of origin, ethnic origin, gender, gender identity, gender expression, sexual orientation, marital status, family status, disability, or any other characteristic protected by applicable laws, whether actual or perceived.  All qualified applicants will receive consideration for employment. If you require accommodation during the interview process, please let us know when contacted for an interview.

We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.