Sales Assistant at Pavago in Panama, Panama

Sales Assistant (CRM, Scheduling & Sales Operations Support) – Remote

Position Type: Full-Time, Remote Working Hours: U.S. Business Hours

About the Role

At Pavago, one of our clients is hiring a highly organized and execution-focused Sales Assistant to support a fast-moving sales team across CRM management, scheduling, follow-ups, proposals, reporting, and day-to-day sales operations.

This is not a direct selling role. Your job is to make sure the sales team stays organized, pipeline information remains accurate, meetings and follow-ups happen on time, and deals continue moving without administrative bottlenecks.

You’ll support:

• CRM and pipeline management
• Sales scheduling and calendar coordination
• Follow-up communication
• Proposal and sales document preparation
• Reporting and KPI tracking
• Cross-functional coordination
• Day-to-day sales operations

If you enjoy keeping systems organized, supporting revenue teams, and making sure nothing falls through the cracks, this role is a strong fit.

What You’ll Own

CRM Management & Pipeline Support

Maintain accurate sales records within CRM platforms such as:

• Salesforce
• HubSpot
• Zoho CRM
• Pipedrive

You will:

• Create and update leads, contacts, and opportunities.
• Maintain accurate pipeline stages and activity notes.
• Log sales activities and follow-up information.
• Remove duplicate or outdated records.
• Maintain strong CRM hygiene and data accuracy.
• Ensure sales representatives and leadership have reliable pipeline visibility.
• Support consistent CRM processes across the sales team.

Scheduling & Calendar Coordination

Coordinate:

• Discovery and sales calls
• Product demos
• Follow-up meetings
• Client meetings
• Internal sales meetings

Use tools such as:

• Google Calendar
• Microsoft Outlook
• Calendly

Manage scheduling across multiple time zones, send confirmations and reminders, handle rescheduling, and ensure meetings are properly organized.

Before meetings, help sales representatives stay prepared with relevant context, agendas, notes, and supporting materials.

Sales Follow-Up & Communication

Support timely communication throughout the sales process by:

• Drafting professional follow-up emails.
• Sending meeting confirmations and reminders.
• Preparing meeting summaries and next-step communications.
• Tracking outstanding follow-ups.
• Coordinating responses to inbound leads.
• Routing inquiries to the appropriate sales representative.
• Ensuring important prospect communication does not get missed.

Proposal & Sales Document Preparation

Prepare, format, proofread, and organize:

• Sales proposals
• Quotes
• Presentations
• Sales decks
• Client-facing documents
• RFP and RFI responses

Use approved templates and materials to produce polished, accurate documents using tools such as:

• Google Slides
• Microsoft PowerPoint
• Canva

Maintain strong version control and organized document storage.

Reporting & Sales Performance Tracking

Prepare recurring sales reports including:

• Weekly pipeline reports
• Sales activity updates
• KPI trackers
• Pipeline dashboards
• Conversion reports

Track metrics such as:

• Pipeline activity
• Deal progression
• Conversion rates
• Sales activities
• Follow-up completion
• Other sales performance indicators

Ensure reports are accurate, organized, and delivered on time so leadership has clear visibility into sales performance.

Sales Operations Support

Help keep the overall sales workflow organized by:

• Tracking open tasks and next steps.
• Maintaining sales documentation.
• Supporting lead routing.
• Coordinating internal handoffs.
• Following up on outstanding action items.
• Identifying missing information or operational gaps.
• Helping sales representatives stay focused on selling rather than administrative work.

Cross-Functional Coordination

Collaborate with:

• Sales
• Marketing
• Operations
• Finance
• Leadership

Track handoffs and task ownership between departments.

Ensure information moves accurately between teams and help prevent delays caused by missed communication or incomplete follow-through.

Required Experience & Skills

Must-Have

• 1–2+ years of experience in:
  • Sales support
  • Sales administration
  • Administrative support
  • Operations coordination
  • Sales operations
• Hands-on experience with at least one CRM platform such as:
  • Salesforce
  • HubSpot
  • Zoho CRM
  • Pipedrive
• Strong scheduling and calendar management skills.
• Experience coordinating meetings across multiple calendars or time zones.
• Proficiency with Google Workspace and Microsoft Office.
• Strong written and verbal English communication.
• Excellent attention to detail.
• Strong organizational and multitasking ability.
• Ability to manage multiple priorities and deadlines.
• Comfortable working independently in a remote environment.
• Availability to work U.S. business hours.

Nice-to-Have Experience

• Experience preparing proposals, presentations, or sales decks.
• Experience supporting SDRs, BDRs, Account Executives, or sales leadership.
• Familiarity with B2B sales pipelines and sales processes.
• Experience in:
  • B2B SaaS
  • Recruiting
  • Marketing agencies
  • Professional services
• Basic to intermediate Excel or Google Sheets skills.
• Experience with:
  • Pivot tables
  • Dashboards
  • Tracking reports
  • Sales KPI reporting
• Experience with lead routing and sales handoffs.

What Makes You a Strong Fit

You:

• Are naturally organized and detail-oriented.
• Enjoy keeping systems clean and structured.
• Follow through without needing constant reminders.
• Notice missing information before it becomes a problem.
• Communicate clearly and professionally.
• Can manage calendars and multiple priorities confidently.
• Understand the importance of accurate CRM data.
• Move quickly without sacrificing accuracy.
• Enjoy supporting high-performing sales teams.
• Take ownership of operational tasks from start to completion.

What a Typical Day Looks Like

A Sales Assistant’s day may include:

• Reviewing and updating CRM records.
• Checking pipeline data for missing or inaccurate information.
• Scheduling prospect calls and product demos.
• Sending meeting confirmations and reminders.
• Preparing a proposal for an Account Executive.
• Drafting follow-up emails after sales meetings.
• Updating opportunity stages and next steps.
• Preparing a weekly pipeline report.
• Coordinating an internal handoff for a progressing deal.
• Following up on outstanding sales action items.
• Organizing sales documents and presentations.

In short: you keep the sales engine organized and operationally efficient so the sales team can focus on building relationships and closing deals.

Key Metrics for Success

• CRM accuracy and pipeline cleanliness
• Timely completion of CRM updates
• Scheduling accuracy and efficiency
• Zero missed follow-ups or important sales tasks
• Accuracy of proposals and sales documentation
• Reporting accuracy and timeliness
• Responsiveness to sales team requests
• Successful internal handoffs
• Overall operational reliability
• Positive feedback from sales leadership

Why This Role Stands Out

• Direct exposure to modern sales operations and revenue workflows.
• High-impact support role tied directly to revenue generation.
• Hands-on experience with CRM and pipeline management.
• Opportunity to work closely with sales representatives and leadership.
• Fully remote working environment.
• Strong ownership over day-to-day sales execution.
• Career growth opportunities into:
  • Sales Operations
  • Revenue Operations
  • Account Management
  • Business Operations
  • Sales Coordination
  • Sales Operations Management

Interview Process

• Initial Phone Screen
• Video Interview with Pavago Recruiter
• Practical Task – CRM Cleanup & Proposal Preparation Exercise
• Client Interview
• Offer & Background Verification

Spark Hire Intro Video

As part of the application process, you’ll be asked to complete a short Spark Hire intro video.

We’re particularly interested in hearing about:

• Your experience supporting sales or business development teams.
• The CRM platforms you’ve worked with.
• Your experience managing calendars and coordinating meetings.
• How you keep CRM records and sales pipelines accurate.
• Your experience preparing proposals, presentations, or sales documents.
• How you manage multiple follow-ups and priorities without missing deadlines.
• An example of how you helped a sales team become more organized or efficient.

Keep your responses clear, concise, and conversational. We want to understand how you communicate, stay organized, and approach sales operations support.

Completion of the Spark Hire intro video is required for your application to be considered.

Apply Now

If you:

• Enjoy keeping sales systems and workflows organized.
• Have hands-on CRM experience.
• Are strong with scheduling, follow-ups, and coordination.
• Take pride in accuracy and attention to detail.
• Enjoy supporting fast-moving sales teams.
• Want to grow within Sales Operations or Revenue Operations.

We’d love to hear from you.

Apply today and complete the required Spark Hire intro video to move forward in the hiring process.

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