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Compliance Officer at Pavago in Costa Rica, Costa Rica
Skills
Job Description
Job Title: Compliance Officer
Position Type: Full-Time, Remote
Working Hours: U.S. client business hours (with flexibility for audits, reporting deadlines, or training sessions)
About the Role:
Our client is seeking a Compliance Officer to design, oversee, and continuously improve compliance programs that ensure adherence to laws, regulations, and internal policies. This role is essential for protecting the organization from legal and reputational risks while enabling business leaders to operate with confidence. The Compliance Officer acts as the bridge between regulation and operations, ensuring policies are clear, enforced, and monitored.
Responsibilities:
- Policy Development & Maintenance: Draft, update, and enforce compliance policies across departments (finance, HR, IT, operations). Ensure documents are accessible, understood, and consistently applied.
- Risk Assessment: Conduct risk assessments across business units. Identify areas of exposure, document findings, and recommend controls.
- Monitoring & Auditing: Implement compliance monitoring programs and conduct regular internal audits. Track findings in GRC tools (Archer, ServiceNow, or similar).
- Regulatory Compliance: Ensure adherence to frameworks such as SOX, GDPR, HIPAA, PCI-DSS, or industry-specific regulations. File required reports and maintain audit-ready documentation.
- Training & Awareness: Develop and deliver training programs for employees on compliance obligations, code of conduct, and regulatory updates.
- Investigations: Conduct internal investigations into compliance issues. Document findings, prepare reports, and recommend corrective actions.
- Reporting: Deliver compliance dashboards, monthly/quarterly reports, and risk summaries to executives and boards.
- Collaboration: Partner with finance, legal, HR, and IT to ensure compliance is integrated into all business processes.
What Makes You a Perfect Fit:
- Expert at balancing compliance requirements with operational practicality.
- Strong investigative and analytical skills.
- Trusted communicator across technical and non-technical teams.
- Proactive in identifying risks before they become issues.
Required Experience & Skills (Minimum):
- Bachelor’s degree in Law, Business, Finance, or related field.
- 3–5 years in compliance, audit, or risk management.
- Proficiency with compliance monitoring and reporting tools.
- Knowledge of at least one regulatory framework (SOX, GDPR, HIPAA, PCI-DSS).
Ideal Experience & Skills:
- Certified Compliance & Ethics Professional (CCEP), Certified Internal Auditor (CIA), or similar.
- Experience in finance, healthcare, SaaS, or regulated industries.
- Familiarity with risk management frameworks (COSO, ISO 31000).
- Experience leading compliance training and building reporting dashboards.
What Does a Typical Day Look Like?
A Compliance Officer’s day revolves around protecting the organization by embedding compliance into everyday business activities. You will:
- Review and update compliance policies to reflect changes in laws or internal operations.
- Monitor controls and run audits across departments to test adherence.
- Assess risks by analyzing business activities, spotting gaps, and prioritizing remediation efforts.
- Conduct or oversee investigations into potential violations, documenting evidence and outcomes.
- Train employees and managers by delivering compliance sessions or publishing new guidelines.
- Report findings to executives, providing concise summaries that highlight risks, corrective actions, and progress.
In essence: Compliance Officers ensure the organization operates within the law, avoids costly penalties, and maintains a culture of integrity and accountability.
Key Metrics for Success (KPIs):
- Zero missed regulatory filing deadlines.
- All compliance audits completed on schedule.
- Timely closure of compliance issues (tracked against SLA).
- 100% employee participation in required compliance training.
- Clear, actionable compliance reporting delivered to leadership.
Interview Process:
- Initial Phone Screen
- Video Interview with Pavago Recruiter
- Practical Task (e.g., draft a compliance checklist or summarize a risk assessment case study)
- Client Interview
- Offer & Background Verification