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Charter Sales Representative at Pavago in Colombia
Skills
Job Description
Charter Sales Executive (Private Aviation, Luxury Travel & High-Ticket Sales) – Remote | EST
Position Type: Full-Time, Remote Working Hours: EST
About the Role
At Pavago, one of our clients in the private aviation industry is hiring a Charter Sales Executive to manage qualified charter inquiries, convert opportunities into bookings, and deliver a premium experience to high-value clientele.
This is a relationship-driven sales role combining private aviation, high-ticket sales, luxury client service, and charter coordination.
You’ll work with company-provided opportunities, understand each client’s travel requirements, recommend tailored private aviation solutions, and guide them through the booking journey from initial inquiry through post-flight follow-up.
If you’re polished, commercially driven, highly responsive, and comfortable working with high-net-worth clients in a fast-paced environment, this role is a strong fit.
What You’ll Own
Charter Sales & Deal Conversion
Manage qualified charter opportunities from inquiry through booking.
You’ll:
- Respond quickly to company-provided sales leads
- Understand client travel requirements and preferences
- Recommend tailored private aviation solutions
- Guide prospects confidently through the booking process
- Maintain consistent follow-up
- Convert qualified opportunities into confirmed charter bookings
- Maximize conversion while maintaining a premium client experience
High-Net-Worth Client Relationship Management
Build and maintain strong relationships with clients to drive:
- Customer satisfaction
- Repeat bookings
- Long-term loyalty
- Referral opportunities
Deliver a high-touch, white-glove experience throughout the client journey.
Ensure clients remain informed, supported, and valued from their initial inquiry through post-flight follow-up.
Private Aviation Solutions
Help clients evaluate charter options based on factors such as:
- Travel requirements
- Aircraft type
- Cabin configuration
- Passenger needs
- Aircraft range and operational capabilities
Use your understanding of private aviation to confidently communicate available options and help clients make informed booking decisions.
Communication & Charter Coordination
Maintain fast, polished communication across:
- Phone
- Slack
Coordinate closely with internal teams to support smooth charter execution and client satisfaction.
Ensure important client requirements, booking information, and updates are communicated accurately and promptly.
CRM & Sales Pipeline Management
Maintain accurate CRM records, including:
- Client information
- Sales opportunities
- Follow-up activity
- Booking status
- Pipeline progression
- Client communication
Support accurate sales reporting and visibility into active opportunities.
Experience with Salesforce or similar CRM platforms is valuable.
On-Call Client Support
Participate in a rotating on-call schedule for time-sensitive charter requests and client inquiries.
You’ll need to:
- Respond promptly
- Stay composed under pressure
- Communicate professionally
- Coordinate effectively during urgent situations
- Maintain a premium level of service regardless of timing
What Makes You a Strong Fit
You:
- Build relationships rather than simply closing transactions
- Are comfortable selling high-value services
- Communicate with confidence and sophistication
- Understand the expectations of luxury clientele
- Are highly responsive and organized
- Follow up consistently
- Stay calm when requests become urgent or complex
- Take ownership of the client journey
- Can operate independently in a remote environment
Required Experience & Skills
- Proven sales experience, ideally within:
- Private aviation
- Luxury travel
- Hospitality
- High-ticket sales
- Relationship-driven client services
- Strong consultative selling ability
- Proven relationship-building and client management skills
- Excellent written and verbal English
- Professional and polished communication style
- Ability to build credibility with high-net-worth clients
- Strong follow-up and organizational skills
- Comfortable working independently
- Strong ownership and problem-solving ability
- Comfortable participating in a rotating on-call schedule
- Familiarity with:
- CRM platforms
- Slack
- Availability to work EST hours
Private Aviation Knowledge
Strong candidates will have knowledge or familiarity with:
- Private aviation and charter operations
- Part 135 operations
- Avinode or similar charter platforms
- Private jet models and specifications
- Cabin configurations
- Aircraft range and operational capabilities
- Cryptocurrency transaction fundamentals
What a Typical Day Looks Like
You might:
- Review new charter inquiries and qualified opportunities
- Speak with clients about upcoming travel requirements
- Recommend appropriate private aviation solutions
- Follow up with active prospects
- Move opportunities toward confirmed bookings
- Coordinate booking details with internal teams
- Communicate updates through phone, email, WhatsApp, and Slack
- Update CRM records and pipeline stages
- Follow up with clients after completed flights
- Respond to time-sensitive charter inquiries when on call
In short: You turn qualified charter inquiries into bookings while delivering the level of service high-value private aviation clients expect.
Key Metrics for Success
- Charter inquiry-to-booking conversion rate
- Revenue and bookings generated
- Follow-up speed and consistency
- Client response time
- Repeat booking rate
- Client satisfaction and retention
- Pipeline accuracy
- CRM documentation quality
- Responsiveness during on-call coverage
- Overall quality of the client experience
Why This Role Stands Out
- Opportunity to work directly in the private aviation industry
- High-value, relationship-driven sales environment
- Company-provided qualified opportunities
- Exposure to high-net-worth clientele
- Combination of sales, aviation, and luxury service
- Direct ownership of the client journey
- Fully remote work environment
- Opportunity to deepen expertise in:
- Private jet charter
- Aviation sales
- Luxury travel
- High-ticket relationship management
Interview Process
- Initial Phone Interview
- Spark Hire Intro Video
- Video Interview
- Final Client Interview
- Offer & Onboarding
Apply Now
If you:
- Have experience in high-ticket or relationship-driven sales
- Communicate confidently with sophisticated clientele
- Thrive in fast-moving, service-focused environments
- Understand private aviation or are experienced in luxury travel
- Know how to turn qualified opportunities into long-term client relationships
We’d love to hear from you.
Apply now and help deliver exceptional private aviation experiences from first inquiry through final destination.
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