Sales Coordinator - Contract at Paubox in Remote

Summary: Paubox is a remote-first B2B startup focused on providing HIPAA compliant communication solutions for healthcare. They are seeking a proactive Sales Coordinator for a 2-3 month contract to drive customer activation by connecting with newly signed customers and facilitating their onboarding process with the technical implementation team. Responsibilities: - Drive customer adoption by proactively reaching out to customer who have not yet implemented our solutions to drive urgency and engagement - Craft and send personalized emails and conduct light follow-ups to encourage customers to take the next step - Assist customers in getting booked on the implementation team’s calendar via scheduling links - Identify and remove blockers such as timing issues, internal ownership confusion, or general questions about the next steps for customers - Collaborate with the customer success and implementation teams to ensure a seamless handoff for scheduled onboarding sessions - Assist in maintaining accurate records of outreach efforts and success rates to help us evaluate the effectiveness of this new activation motion Required Qualifications: - Excellent written and verbal skills with a talent for professional 'persistent-but-polite' follow-up - A self-starter mindset focused on meeting booking targets and moving customers through the journey - Ability to quickly learn the Paubox product suite and use modern scheduling and CRM tools - The ability to understand a customer's specific situation and provide the right nudge to get them back on track - Ability to work a flexible schedule of 20–30 hours per week with significant overlap during US business hours Preferred Qualifications: - Prior experience in a B2B SaaS environment, particularly in sales, customer success, or account management - Familiarity with HubSpot or similar CRM platforms for tracking outreach - Experience working in a fast-paced environment where you can help define and refine new processes Required Skills: CRM tools, Scheduling tools, B2B SaaS environment experience, HubSpot, Persistence Benefits: A fully-remote work environment, no RTO here!, Company-provided MacBook