French Speaking Customer Service -Relocation to… at Patrique… · Spain

Patrique Mercier Recruitment FR is excited to announce a unique opportunity for French Speaking Customer Service Representatives to work in Sofia, Bulgaria, with fully paid relocation. This role offers a chance to immerse yourself in a vibrant city while providing excellent service for a leading company.

Responsibilities

• Deliver exceptional customer service to French-speaking clients via phone, email, and chat.

• Assist customers with inquiries and issues related to products and services, ensuring a positive experience.

• Document interactions accurately and efficiently, maintaining up-to-date records for analysis and reporting.

• Collaborate with team members and other departments to resolve complex customer issues.

• Provide feedback and suggestions for improving customer service processes.

• Stay informed about product knowledge and industry trends to offer relevant support to customers.

• Fluency in French and English, both written and spoken.

• Experience in customer service or a related field is preferred.

• Strong communication skills and a customer-oriented mindset.

• Ability to handle customer inquiries and resolve issues effectively.

• Competence with customer service tools and Microsoft Office applications.

• Detail-oriented with strong organizational abilities.

• Willingness to relocate to Sofia, Bulgaria, and embrace a new cultural experience.

• Paid comprehensive training provided

• Secure job with opportunities for career growth

• Competitive salary

• Extra health insurance options

• Choose from over 50 benefits and services

• Welcoming international work atmosphere

• Ongoing support and learning opportunities

• Bonuses for referring new employees

• Financial assistance for relocation (including transportation, temporary lodging, rent support, and help finding a permanent home)