Controller at patientNOW in UNITED

Company Overview:

Designed for beauty, built for growth, PatientNow brings clinical-grade EMR with intuitive charting, smart AI automation, advanced photography, marketing, patient engagement, and seamless practice management into one elegant system. Everything works together naturally, helping clients create a smooth, intentional patient experience from consultation to checkout. Supported by a U.S.-based team that understands the pace and artistry of aesthetics, PatientNow provides the technology and partnership to scale with confidence.

Vision: Empowering practices and businesses to improve health and wellness worldwide by helping their clients look and feel their best.

Mission: PatientNow is elevating businesses focused on beauty, wellness and medical aesthetics with innovative, all-in-one software and consulting service solutions. People who partner with us stand out in the industry with strong market differentiation, while streamlining operations for long term success and sustainable growth.

Values:

• Show up – being present and supportive: for each other through collaboration and respect, for our customers with exceptional service, and for the business with dedication to excellence and growth.
• Own the outcome – By understanding the objective, exceeding expectations with pride, confirming resolution, communicating early and often, and continuously learning and improving
• Be Authentic – By sharing thoughts and opinions, keeping promises, showing your true self, and engaging with respect

Position Summary:

The Controller is directly responsible for managing the accounting department and providing accounting support/oversight to the organization. The position applies principles of accounting to ensure appropriate and accurate internal and external GAAP/management financial reporting.

Essential Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Oversee all activities of the accounting department
• Maintaining audit ready systems and records
• Manage monthly, quarterly and annual close process to ensure the accurate and timely dissemination of financial management reports including, but not limited to, internal and external monthly financial statements
• Oversee AR/Collections team including, billing, collections and cash posting
• Develop, implement, and maintain financials controls and guidelines for the organization that verify the integrity of all systems, processes and data
• Oversee the activities of the Accounts Payable function, ensuring the accurate and timely processing of accounts payable, purchase orders, employee expense reports and cash control
• Oversee and manage the annual external audit process including interactions with outside audit firm
• Oversee and manage tax compliance (income tax and sales tax) to ensure the accurate and timely completion of all corporate tax returns including interactions with outside audit firm
• Respond to CFO with accurate and timely work to facilitate the monthly reporting of results to the Executive team and the Board
• Participate in a wide variety of special projects and compile a variety of special reports.
• Manage/assist in Finance software integrations as needed
• Interact and communicate with cross functional co-workers, management, clients and others in a courteous and professional manner
• Conform with and abide by all regulations, policies, work procedures and instructions

Competencies: To perform the job successfully, an individual should demonstrate the following.

• Adaptability - Demonstrates persistence and overcomes obstacles. Measures self against standard of excellence. Recognizes and acts on opportunities. Sets and achieves challenging goals. Takes calculated risks to accomplish goals.
• Business Ethics – Inspires the trust of others. Keeps commitments. Treats people with respect. Upholds organizational values. Works with integrity and ethically.
• Communications - Exhibits good listening and comprehension. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods.
• Continuous Learning - Assesses own strengths and weaknesses. Pursues training and development opportunities. Seeks feedback to improve performance. Shares expertise with others. Strives to continuously build knowledge and skills.
• Problem Solving - Develops alternative solutions. Gathers and analyzes information skillfully. Identifies problems in a timely manner. Resolves problems in early stages. Works well in group problem solving situations.
• Teamwork - Balances team and individual responsibilities. Contributes to building a positive team spirit. Exhibits objectivity and openness to others' views. Gives and welcomes feedback. Puts success of team above own interests.

Education/Experience:

• Bachelor's degree, Accounting or Finance
• Master’s in Accounting is preferred
• CPA certification required
• Strong current knowledge of US GAAP
• Experience utilizing AI and automation tools to drive efficiency, improve reporting, and support data-driven decision-making.
• Strong ERP tooling skills and knowledge
• • NetSuite experience a plus
    • Strong Microsoft Office skills required
    • Salesforce experience a plus
    • Strong experience/interest in ERP system design and implementation
• 10+ years of related and progressive accounting experience
• 5+ years supervisory management experience
• Previous Controller level experience required
• Public accounting experience a plus
• Technical acumen, creative thinking, problem-solving and analytical skills.
• Strong interpersonal skills required
• Strong organizational and time management skills in a fast-paced environment

Why You’ll Thrive Here:

In this role, you’ll get to:

• Work at the intersection of innovation and impact, helping real-world practices grow and thrive in a rapidly expanding market;
• Collaborate with a talented, curious team that values experimentation, learning, and customer empathy;
• Be empowered to lead with autonomy while supported by strong leadership and product discipline; and
• Help modernize aesthetics software in an industry that’s ripe for transformation through innovative, AI-native technology.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

Note: PatientNow jobs are listed on our careers page http://patientnow.com/careers and select job boards. We will never ask for payment or sensitive info. Official emails come from @patientnow.com, @recura.ai or mail@ats.rippling.com