Administrative Assistant / Receptionist at Pathways in Cookeville, TN

Summary: Pathways is a healthcare organization seeking an Administrative Assistant to support clinical staff through various administrative functions. The role involves managing appointments, organizing documentation, and serving as the front-facing representative of the facility.

Responsibilities:
- Manage scheduling and organize appointments for staff and clients
- Welcome visitors and serve as the front face of the facility
- Perform clerical and administrative duties to support clinical operations
- Handle business and administrative details to improve workflow efficiency
- Assist with documentation, filing, and office organization
- Support billing-related processes and maintain accurate records
- Utilize Microsoft Office programs including Outlook, Word, and Excel
- Maintain a professional and organized office environment
- Assist clinical staff with administrative needs and coordination
- Perform other duties as assigned

Required Qualifications:
- High school diploma or general education degree (GED)
- CPR and First Aid certification, or willingness to obtain prior to working with clients
- Knowledge of Microsoft Office programs including Outlook, Word, and Excel

Preferred Qualifications:
- Preferred experience in a medical office with understanding of billing documents and medical terminology

Required Skills: Medical Terminology, Medical Billing Documents, CPR Certification, First Aid Certification, Microsoft Outlook, Microsoft Word, Microsoft Excel

Benefits: Paid vacation days (increase with tenure), Separate sick leave that rolls over annually, Up to 10 paid holidays*, Medical, dental, and vision insurance options, DailyPay – access your earnings without waiting for payday*, Training, development, and continuing education opportunities, 401(k), Free licensure supervision, Pet insurance, Employee Assistance Program (EAP), Perks @ Clarvida – national discounts on shopping, travel, Verizon, and entertainment, Mileage reimbursement, Cellphone stipend, (2Benefits may vary by state or county*)