Dispatcher at Parts Authority in Boston, MA

Overview

Parts Authority Careers

Dorchester, Massachusetts

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We have an immediate career opportunity

Dispatcher

with strong customer service experience!!!

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The Dispatcher plays a pivotal role in the success of our business.

They are the main point of contact with our customers and are responsible for fostering strong client relations. This position includes occasional delivery duties.

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Parts Authority is one of the fastest growing Supply Chain companies in the Country. We offer promotable career advancement and job stability -

50 years old and GROWING!

COME GROW WE US!!!!

Parts Authority, founded in 1973, is a leading national distributor of automotive replacement parts, tools/equipment and transmissions. Headquartered in Long Island, New York, Parts Authority is rapidly expanding, and today has more than 300 locations servicing customers in Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Maine, Maryland, Massachusetts, Missouri, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Texas, Utah, Virginia, Washington, Washington DC and Wisconsin.

What makes Parts Authority different is OUR TEAM. Parts Authority has a team of professionally trained, experienced counter people to assist in finding the right parts and the right brand for each application.

Each team member plays a vital role in our success. We are rapidly expanding and looking for candidates to join our family! So, if you enjoy full-time employment with the opportunity for advancement, look no further. Join our Parts Authority Team today as a Dispatcher.

Responsibilities

We are seeking a dispatcher to join our high energy, fun, and fast paced work environment. The dispatcher is responsible for scheduling the drivers routes and ensuring on-time, accurate deliveries. We only want dynamic, career-minded people who are willing to dedicate themselves to this job.

• Work well with customers
• Use the dispatch program to track orders from other stores and set up/ distribute runs to drivers
• Ensure that driver counts money collected and put delivery times on bills
• Work with Parts Pullers to ensure the deliveries go out correctly
• Work with drivers to make sure that they know the correct route
• Work with customers over the phone to update them on the status of their orders
• Properly assist drivers who have difficulty with routes or any other aspect of the job
• Perform other duties as assigned.

Qualifications

• Accurately follow directions, both written and verbal
• Maintain individual productivity and quality standards according to department requirements
• Focus and remain on task in a fast-paced environment
• Attention to detail
• Great communication skills
• Time management skills
• Able to work well under pressure
• Must be able to work well with other staff members and supervisors
• Must have an open availability, flexible and able to work various shifts and over time.
• 1-2 years Warehouse experience preferred.
• Current, valid driver’s license
• Must be able to meet company insurance requirements- (drivers must be 21 years old or over)
• Familiarity with safety measures in a warehouse
• Maintain and promote workplace safety
• Securing and transferring cash or other assets.

Some of the benefits of being a part of our growing Parts Authority family:

• Medical Coverage
• Pharmacy Coverage
• Dental Coverage
• Vision Coverage
• Basic Life and AD&D
• Short Term Disability Coverage
• Voluntary Short Term Disability Coverage
• Voluntary Long Term Disability Coverage
• Flexible Spending Account
• Commuter Expense Reimbursement Account
• Health Savings Account
• Health Reimbursement Account
• Accident Insurance
• Critical Illness Insurance
• Hospital Indemnity Insurance
• ID Theft Insurance
• Legal Plan Insurance
• Pet Insurance
• Employee Assistance Program (EAP)
• Paid Holidays, Sick and Vacation
• Profit Sharing/401 (k) Plan
• Employee Discounts on Merchandise