IT Systems Engineer at Partner One in Montreal, Quebec, CA

Partner One is a leading investment group with a 30-year history of acquiring and growing successful software companies. Trusted by over 2000 of the world’s largest corporations and governments, Partner One owns some of the fastest-growing enterprise software companies globally.

Due to growth and our commitment to continual improvement, we are looking for an experienced Engineer to join our multi-disciplined IT & Security team. Reporting to the Head of IT & Security, the successful candidate will be responsible for the following:

·       Troubleshooting network and software issues.

·       Installing, configuring, and maintaining software and hardware-based IT and Security systems.

·       Supporting all cloud-based SAAS and PAAS solutions.

·       Understand the organization's IT and Security challenges, IT & Security strategy, and testing and ensuring proper and secure functionality of IT Systems.

·       Investigation of security events and incidents

·       Resolution of service requests, incidents, and problems

·       Identification and remediation of vulnerabilities

·       Coaching staff on newly developed hardware and software systems

·       Testing, troubleshooting, and configuring software, hardware, and network systems both on-prem and within cloud hosting environments.

·       Experience with IAC (infrastructure as code) methodologies utilizing tools such as Terraform, Ansible, Docker, etc

·       Scripting experience with languages such as; powershell, Bash, Python, etc

·       Work in Data Center to bring servers and switches online

·       Perform regular inspections and reporting of all critical infrastructure systems (HVAC, Electrical, Fire)

·       Support the Systems & Infrastructure Lead with data center rack and server layout and capacity & growth planning.

·       Provide on-site support in the Data Center during incidents, RMA, project, and maintenance activities

·       Provide tier II support for data and network systems infrastructure

·       Provide planning and vendor oversight for network change activity

·       Deploy and maintain hardware onsite including; Physical servers and storage appliances, network hardware, and power equipment i.e. UPS

·       Maintain inventory of all hardware

·       Deploy and maintain new data center infrastructure

·       Diagnose the root cause of technical issues in the data center