Marketing Development Representative at Parloa in New York Office

Summary: Parloa is a company focused on enhancing customer conversations through agentic AI technology. The Marketing Development Representative will be responsible for converting inbound leads into qualified opportunities for the sales team while ensuring a high-quality experience for prospects. Responsibilities: - Respond to and qualify inbound leads from marketing channels (web, events, campaigns) - Engage prospects via email, phone, and social channels to understand their business challenges and goals - Conduct discovery conversations to assess fit, urgency, and buying intent - Schedule qualified meetings for Account Executives - Maintain accurate records of all interactions in CRM (e.g., Salesforce) - Collaborate closely with marketing to provide feedback on lead quality and campaign performance - Continuously refine messaging and outreach based on prospect insights - Meet and exceed monthly targets for qualified opportunities and pipeline contribution Required Qualifications: - 1+ years of experience in an SDR, MDR, or customer-facing role (SaaS experience preferred) - Strong written and verbal communication skills - A customer-first mindset with the ability to ask thoughtful, probing questions - High level of organization and attention to detail - Ability to manage multiple inbound conversations simultaneously - Familiarity with CRM tools (e.g., Salesforce, HubSpot) and sales engagement platforms is a plus - Interest in AI, customer experience, or enterprise technology Required Skills: Salesforce, HubSpot, LinkedIn Sales Navigator, Vidyard, Seamless, Apollo, Zoominfo, CRM tools