Parks of Gainesville→
Service Appt Coordinator at Parks of Gainesville in Wesley Chapel, FL
Job Description
Parks Ford of Wesley Chapel Service Appt Coordinator
We are looking for a friendly, organized, and dependable Service BDC Appointment Coordinator to join our team full-time at PARKS Motor Group - Tampa Bay. In this role, you'll be the first point of contact for our service customers — helping ensure every interaction is smooth, professional, and efficient. This position is based in Wesley Chapel, FL, and offers compensation of $18.00 per hour paid bi-weekly.
Responsibilities
- Answer inbound calls and make outbound calls to schedule and confirm service appointments
- Greet and assist customers with a professional, helpful attitude via phone
- Coordinate vehicle pick-up and delivery logistics for customers
- Maintain accurate appointment records and manage scheduling calendars
- Perform filing, data entry, and general clerical duties
- Communicate effectively with the service team to ensure seamless handoffs
- Assist with additional administrative and support tasks as needed
Requirements
- Strong verbal and written communication skills
- Excellent organizational skills and attention to detail
- Comfortable with multi-line phone systems and basic computer programs
- Positive, customer-first attitude
- Prior experience in a BDC, dealership, or customer service role is a plus
Benefits
- Starting pay of $17-$18.00 per hour paid bi-weekly
- Full-time, on-site position
- Opportunities for professional growth and promoting from within
About the Company
Parks Motor Group - Tampa Bay is a reputable automotive group dedicated to delivering exceptional service and a positive experience to all our customers. We value diversity and are proud to be an equal opportunity employer, committed to creating an inclusive workplace where everyone can thrive.
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